Digital tools to support knowledge sharing and cooperation in high-investment product-services

Susanna Aromaa, Simo Pekka Leino, Arcadio Reyes-Lecuona, Nikos Frangakis, Jonatan Berglund, Tim Bosch, Gu van Rhijn, Göran Granholm

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

Abstract

The manufacturing industry needs to adapt their product-services to meet customer requirements in today’s rapidly changing markets. This paper presents how technologies can support knowledge sharing and collaboration during product-service processes. This work was part of the European Union Use-it-Wisely project and summaries demonstration results from the project. Six cluster cases from different industry sectors (energy, machinery, space, office workplace, vehicles, and shipbuilding) were developing their tools and processes during the project. Based on the demonstration evaluations, it seems that the Use-it-Wisely project has enabled companies to improve their product-services by using interactive collaborative environments and new business models. Participants that took part in the demonstrations felt that the new approach makes users’ work easier, provides competitive advantage, facilitates knowledge sharing and decision making, extends the efficient lifecycle of existing machinery and supports sustainable development.

Original languageEnglish
Title of host publicationAdvances in Ergonomics of Manufacturing
Subtitle of host publicationManaging the Enterprise of the Future - Proceedings of the AHFE 2017 International Conference on Human Aspects of Advanced Manufacturing
PublisherSpringer
Pages235-246
Number of pages12
ISBN (Electronic)978-3-319-60474-9
ISBN (Print)978-3-319-60473-2
DOIs
Publication statusPublished - 1 Jan 2018
MoE publication typeA4 Article in a conference publication
EventInternational Conference on Applied Human Factors and Ergonomics: International Conference on Human Factors, Software, and Systems Engineering - Los Angeles, United States
Duration: 17 Jul 201721 Jul 2017
Conference number: 8

Publication series

NameAdvances in Intelligent Systems and Computing
Volume606
ISSN (Print)2194-5357

Conference

ConferenceInternational Conference on Applied Human Factors and Ergonomics
Abbreviated titleAHFE 2017
CountryUnited States
CityLos Angeles
Period17/07/1721/07/17

Fingerprint

Demonstrations
Machinery
Industry
Shipbuilding
Sustainable development
Decision making
European Union

Keywords

  • Cooperation
  • Knowledge sharing
  • Manufacturing
  • Product-service system

Cite this

Aromaa, S., Leino, S. P., Reyes-Lecuona, A., Frangakis, N., Berglund, J., Bosch, T., ... Granholm, G. (2018). Digital tools to support knowledge sharing and cooperation in high-investment product-services. In Advances in Ergonomics of Manufacturing: Managing the Enterprise of the Future - Proceedings of the AHFE 2017 International Conference on Human Aspects of Advanced Manufacturing (pp. 235-246). Springer. Advances in Intelligent Systems and Computing, Vol.. 606 https://doi.org/10.1007/978-3-319-60474-9_22
Aromaa, Susanna ; Leino, Simo Pekka ; Reyes-Lecuona, Arcadio ; Frangakis, Nikos ; Berglund, Jonatan ; Bosch, Tim ; van Rhijn, Gu ; Granholm, Göran. / Digital tools to support knowledge sharing and cooperation in high-investment product-services. Advances in Ergonomics of Manufacturing: Managing the Enterprise of the Future - Proceedings of the AHFE 2017 International Conference on Human Aspects of Advanced Manufacturing. Springer, 2018. pp. 235-246 (Advances in Intelligent Systems and Computing, Vol. 606).
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Aromaa, S, Leino, SP, Reyes-Lecuona, A, Frangakis, N, Berglund, J, Bosch, T, van Rhijn, G & Granholm, G 2018, Digital tools to support knowledge sharing and cooperation in high-investment product-services. in Advances in Ergonomics of Manufacturing: Managing the Enterprise of the Future - Proceedings of the AHFE 2017 International Conference on Human Aspects of Advanced Manufacturing. Springer, Advances in Intelligent Systems and Computing, vol. 606, pp. 235-246, International Conference on Applied Human Factors and Ergonomics, Los Angeles, United States, 17/07/17. https://doi.org/10.1007/978-3-319-60474-9_22

Digital tools to support knowledge sharing and cooperation in high-investment product-services. / Aromaa, Susanna; Leino, Simo Pekka; Reyes-Lecuona, Arcadio; Frangakis, Nikos; Berglund, Jonatan; Bosch, Tim; van Rhijn, Gu; Granholm, Göran.

Advances in Ergonomics of Manufacturing: Managing the Enterprise of the Future - Proceedings of the AHFE 2017 International Conference on Human Aspects of Advanced Manufacturing. Springer, 2018. p. 235-246 (Advances in Intelligent Systems and Computing, Vol. 606).

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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Aromaa S, Leino SP, Reyes-Lecuona A, Frangakis N, Berglund J, Bosch T et al. Digital tools to support knowledge sharing and cooperation in high-investment product-services. In Advances in Ergonomics of Manufacturing: Managing the Enterprise of the Future - Proceedings of the AHFE 2017 International Conference on Human Aspects of Advanced Manufacturing. Springer. 2018. p. 235-246. (Advances in Intelligent Systems and Computing, Vol. 606). https://doi.org/10.1007/978-3-319-60474-9_22