Digital tools to support knowledge sharing and cooperation in high-investment product-services

Susanna Aromaa; Simo Pekka Leino; Arcadio Reyes-Lecuona; Nikos Frangakis; Jonatan Berglund; Tim Bosch; Gu van Rhijn; Göran Granholm

doi:10.1007/978-3-319-60474-9_22

Digital tools to support knowledge sharing and cooperation in high-investment product-services

Susanna Aromaa
, Simo Pekka Leino
, Arcadio Reyes-Lecuona
, Nikos Frangakis
, Jonatan Berglund
, Tim Bosch
, Gu van Rhijn
, Göran Granholm^*

^*Corresponding author for this work

University of Malaga
Institute of Communication and Computer Systems (ICCS)
Chalmers University of Technology
Netherlands Organisation for Applied Scientific Research (TNO)

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

2 Citations (Scopus)

Abstract

The manufacturing industry needs to adapt their product-services to meet customer requirements in today’s rapidly changing markets. This paper presents how technologies can support knowledge sharing and collaboration during product-service processes. This work was part of the European Union Use-it-Wisely project and summaries demonstration results from the project. Six cluster cases from different industry sectors (energy, machinery, space, office workplace, vehicles, and shipbuilding) were developing their tools and processes during the project. Based on the demonstration evaluations, it seems that the Use-it-Wisely project has enabled companies to improve their product-services by using interactive collaborative environments and new business models. Participants that took part in the demonstrations felt that the new approach makes users’ work easier, provides competitive advantage, facilitates knowledge sharing and decision making, extends the efficient lifecycle of existing machinery and supports sustainable development.

Original language	English
Title of host publication	Advances in Ergonomics of Manufacturing
Subtitle of host publication	Managing the Enterprise of the Future - Proceedings of the AHFE 2017 International Conference on Human Aspects of Advanced Manufacturing
Publisher	Springer
Pages	235-246
Number of pages	12
ISBN (Electronic)	978-3-319-60474-9
ISBN (Print)	978-3-319-60473-2
DOIs	https://doi.org/10.1007/978-3-319-60474-9_22
Publication status	Published - 1 Jan 2018
MoE publication type	A4 Article in a conference publication
Event	8th International Conference on Applied Human Factors and Ergonomics, AHFE 2015 - Los Angeles, United States Duration: 17 Jul 2017 → 21 Jul 2017 Conference number: 8

Publication series

Series	Advances in Intelligent Systems and Computing
ISSN	2194-5357

Conference

Conference	8th International Conference on Applied Human Factors and Ergonomics, AHFE 2015
Abbreviated title	AHFE 2017
Country/Territory	United States
City	Los Angeles
Period	17/07/17 → 21/07/17

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 8 Decent Work and Economic Growth
SDG 9 Industry, Innovation, and Infrastructure
SDG 17 Partnerships for the Goals

Keywords

Cooperation
Knowledge sharing
Manufacturing
Product-service system

Access to Document

10.1007/978-3-319-60474-9_22

Cite this

Aromaa, S., Leino, S. P., Reyes-Lecuona, A., Frangakis, N., Berglund, J., Bosch, T., van Rhijn, G., & Granholm, G. (2018). Digital tools to support knowledge sharing and cooperation in high-investment product-services. In Advances in Ergonomics of Manufacturing: Managing the Enterprise of the Future - Proceedings of the AHFE 2017 International Conference on Human Aspects of Advanced Manufacturing (pp. 235-246). Springer. https://doi.org/10.1007/978-3-319-60474-9_22

Aromaa, Susanna ; Leino, Simo Pekka ; Reyes-Lecuona, Arcadio et al. / Digital tools to support knowledge sharing and cooperation in high-investment product-services. Advances in Ergonomics of Manufacturing: Managing the Enterprise of the Future - Proceedings of the AHFE 2017 International Conference on Human Aspects of Advanced Manufacturing. Springer, 2018. pp. 235-246 (Advances in Intelligent Systems and Computing).

@inproceedings{f34969152eda4c5db3860a0ab6034e2d,

title = "Digital tools to support knowledge sharing and cooperation in high-investment product-services",

abstract = "The manufacturing industry needs to adapt their product-services to meet customer requirements in today{\textquoteright}s rapidly changing markets. This paper presents how technologies can support knowledge sharing and collaboration during product-service processes. This work was part of the European Union Use-it-Wisely project and summaries demonstration results from the project. Six cluster cases from different industry sectors (energy, machinery, space, office workplace, vehicles, and shipbuilding) were developing their tools and processes during the project. Based on the demonstration evaluations, it seems that the Use-it-Wisely project has enabled companies to improve their product-services by using interactive collaborative environments and new business models. Participants that took part in the demonstrations felt that the new approach makes users{\textquoteright} work easier, provides competitive advantage, facilitates knowledge sharing and decision making, extends the efficient lifecycle of existing machinery and supports sustainable development.",

keywords = "Cooperation, Knowledge sharing, Manufacturing, Product-service system",

author = "Susanna Aromaa and Leino, \{Simo Pekka\} and Arcadio Reyes-Lecuona and Nikos Frangakis and Jonatan Berglund and Tim Bosch and \{van Rhijn\}, Gu and G{\"o}ran Granholm",

note = "Affiliate conference: Conference on The Human Aspects of Advanced Manufacturing: Managing Enterprise of the Future; 8th International Conference on Applied Human Factors and Ergonomics, AHFE 2015, AHFE 2017 ; Conference date: 17-07-2017 Through 21-07-2017",

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language = "English",

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Aromaa, S, Leino, SP, Reyes-Lecuona, A, Frangakis, N, Berglund, J, Bosch, T, van Rhijn, G & Granholm, G 2018, Digital tools to support knowledge sharing and cooperation in high-investment product-services. in Advances in Ergonomics of Manufacturing: Managing the Enterprise of the Future - Proceedings of the AHFE 2017 International Conference on Human Aspects of Advanced Manufacturing. Springer, Advances in Intelligent Systems and Computing, pp. 235-246, 8th International Conference on Applied Human Factors and Ergonomics, AHFE 2015, Los Angeles, California, United States, 17/07/17. https://doi.org/10.1007/978-3-319-60474-9_22

Digital tools to support knowledge sharing and cooperation in high-investment product-services. / Aromaa, Susanna; Leino, Simo Pekka; Reyes-Lecuona, Arcadio et al.
Advances in Ergonomics of Manufacturing: Managing the Enterprise of the Future - Proceedings of the AHFE 2017 International Conference on Human Aspects of Advanced Manufacturing. Springer, 2018. p. 235-246 (Advances in Intelligent Systems and Computing).

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

TY - GEN

T1 - Digital tools to support knowledge sharing and cooperation in high-investment product-services

AU - Aromaa, Susanna

AU - Leino, Simo Pekka

AU - Reyes-Lecuona, Arcadio

AU - Frangakis, Nikos

AU - Berglund, Jonatan

AU - Bosch, Tim

AU - van Rhijn, Gu

AU - Granholm, Göran

N1 - Conference code: 8

PY - 2018/1/1

Y1 - 2018/1/1

N2 - The manufacturing industry needs to adapt their product-services to meet customer requirements in today’s rapidly changing markets. This paper presents how technologies can support knowledge sharing and collaboration during product-service processes. This work was part of the European Union Use-it-Wisely project and summaries demonstration results from the project. Six cluster cases from different industry sectors (energy, machinery, space, office workplace, vehicles, and shipbuilding) were developing their tools and processes during the project. Based on the demonstration evaluations, it seems that the Use-it-Wisely project has enabled companies to improve their product-services by using interactive collaborative environments and new business models. Participants that took part in the demonstrations felt that the new approach makes users’ work easier, provides competitive advantage, facilitates knowledge sharing and decision making, extends the efficient lifecycle of existing machinery and supports sustainable development.

AB - The manufacturing industry needs to adapt their product-services to meet customer requirements in today’s rapidly changing markets. This paper presents how technologies can support knowledge sharing and collaboration during product-service processes. This work was part of the European Union Use-it-Wisely project and summaries demonstration results from the project. Six cluster cases from different industry sectors (energy, machinery, space, office workplace, vehicles, and shipbuilding) were developing their tools and processes during the project. Based on the demonstration evaluations, it seems that the Use-it-Wisely project has enabled companies to improve their product-services by using interactive collaborative environments and new business models. Participants that took part in the demonstrations felt that the new approach makes users’ work easier, provides competitive advantage, facilitates knowledge sharing and decision making, extends the efficient lifecycle of existing machinery and supports sustainable development.

KW - Cooperation

KW - Knowledge sharing

KW - Manufacturing

KW - Product-service system

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BT - Advances in Ergonomics of Manufacturing

PB - Springer

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ER -

Aromaa S, Leino SP, Reyes-Lecuona A, Frangakis N, Berglund J, Bosch T et al. Digital tools to support knowledge sharing and cooperation in high-investment product-services. In Advances in Ergonomics of Manufacturing: Managing the Enterprise of the Future - Proceedings of the AHFE 2017 International Conference on Human Aspects of Advanced Manufacturing. Springer. 2018. p. 235-246. (Advances in Intelligent Systems and Computing). doi: 10.1007/978-3-319-60474-9_22

Digital tools to support knowledge sharing and cooperation in high-investment product-services

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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Cite this