Digital Transformation in Border Checks: Mapping Border Guard Training in Automated Processes

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

Abstract

Automated border control represents one area in the digital transformation of border control. It is gradually becoming a commonplace particularly at air borders, where the concept of self-service has had the strongest business case also in other steps of the passenger’s journey, such as check-in or baggage drop. Besides providing a means to enhance efficiency and security in passenger clearing processes, the new technology significantly reshapes current ways of conducting border checks from employee perspective. Successfull implementation of automated border check technologies thus demands border organizations to equip their workforce with new skills and remodel existing ones. This paper presents a preliminary analysis on current technology training of border guards and assesses its effects on how the new technology is received among employees at the frontline. The results are based on field studies conducted in five EU member states. The study loosely applies a Technology Training Model that extends traditional Technology Acceptance Model by incorporating training as an additional variable to explain employee intention to use new technology.
Original languageEnglish
Title of host publicationProceedings - 2018 European Intelligence and Security Informatics Conference, EISIC 2018
EditorsJoel Brynielsson
PublisherInstitute of Electrical and Electronic Engineers IEEE
Pages61-64
Number of pages4
ISBN (Electronic)978-1-5386-9400-8
ISBN (Print)978-1-5386-9401-5
DOIs
Publication statusPublished - 24 Oct 2018
MoE publication typeA4 Article in a conference publication
EventEuropean Intelligence and Security Informatics Conference, EISIC 2018: The Premier European Conference on Counterterrorism and Criminology - Blekinge Institute of Technology, Karlskrona, Sweden
Duration: 24 Oct 201825 Oct 2018
http://www.eisic.eu

Conference

ConferenceEuropean Intelligence and Security Informatics Conference, EISIC 2018
Abbreviated titleEISIC 2018
CountrySweden
CityKarlskrona
Period24/10/1825/10/18
Internet address

Fingerprint

new technology
employee
EU member state
acceptance
air
efficiency

Keywords

  • automated border control
  • technology training
  • digital transformation
  • technology acceptance

Cite this

Salmela, L., Toivonen, S., Kulju, M., & Ylikauppila, M. (2018). Digital Transformation in Border Checks: Mapping Border Guard Training in Automated Processes. In J. Brynielsson (Ed.), Proceedings - 2018 European Intelligence and Security Informatics Conference, EISIC 2018 (pp. 61-64). [8753059] Institute of Electrical and Electronic Engineers IEEE. https://doi.org/10.1109/EISIC.2018.00017
Salmela, Laura ; Toivonen, Sirra ; Kulju, Minna ; Ylikauppila, Mari. / Digital Transformation in Border Checks : Mapping Border Guard Training in Automated Processes. Proceedings - 2018 European Intelligence and Security Informatics Conference, EISIC 2018. editor / Joel Brynielsson. Institute of Electrical and Electronic Engineers IEEE, 2018. pp. 61-64
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Salmela, L, Toivonen, S, Kulju, M & Ylikauppila, M 2018, Digital Transformation in Border Checks: Mapping Border Guard Training in Automated Processes. in J Brynielsson (ed.), Proceedings - 2018 European Intelligence and Security Informatics Conference, EISIC 2018., 8753059, Institute of Electrical and Electronic Engineers IEEE, pp. 61-64, European Intelligence and Security Informatics Conference, EISIC 2018, Karlskrona, Sweden, 24/10/18. https://doi.org/10.1109/EISIC.2018.00017

Digital Transformation in Border Checks : Mapping Border Guard Training in Automated Processes. / Salmela, Laura; Toivonen, Sirra; Kulju, Minna; Ylikauppila, Mari.

Proceedings - 2018 European Intelligence and Security Informatics Conference, EISIC 2018. ed. / Joel Brynielsson. Institute of Electrical and Electronic Engineers IEEE, 2018. p. 61-64 8753059.

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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Salmela L, Toivonen S, Kulju M, Ylikauppila M. Digital Transformation in Border Checks: Mapping Border Guard Training in Automated Processes. In Brynielsson J, editor, Proceedings - 2018 European Intelligence and Security Informatics Conference, EISIC 2018. Institute of Electrical and Electronic Engineers IEEE. 2018. p. 61-64. 8753059 https://doi.org/10.1109/EISIC.2018.00017