@inbook{a6349f021ead48c6abc8d05dc813c2ea,
title = "Digitalisation of interior design services and co-creation of new service concepts",
abstract = "This work presents two studies related to new digital technology, called augmented reality (AR), for the field of interior design [1-3]. The studies adopted premises from two distinct approaches: human-centred design of new technology development and the co-creation methodologies of business sciences. In this paper, attention is given, at first, to a case study that focused on the front-end co-design process. Then, the results of that study are demonstrated through exploration of how interior-design service technology experiences are pushed further via the means of science-fiction prototyping. Of the three approaches to user-based service innovations that Sundbo and Toivonen have introduced [4], these studies fall under the category of service design.",
author = "Tiina Kym{\"a}l{\"a}inen",
year = "2013",
language = "English",
isbn = "978-951-38-7968-6",
series = "VTT Research Highlights",
publisher = "VTT Technical Research Centre of Finland",
number = "6",
pages = "103--108",
booktitle = "Highlights in service research",
address = "Finland",
}