Dimensions of Influence in Trucking: Beyond Work Community

Timo Tokkonen; Helena Tokkonen; Atte Kinnula; Marianne Kinnula; Kari Kuutti

doi:10.1145/3593743.3593769

Dimensions of Influence in Trucking: Beyond Work Community

Timo Tokkonen, Helena Tokkonen, Atte Kinnula, Marianne Kinnula, Kari Kuutti

BA5610 Human-centric AI

University of Oulu

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

Abstract

Trucking industry and truck drivers' work are undergoing a change as automation is increasingly used to improve the efficiency of transport operations. Despite predictions of trucking work to disappear due to automation studies show human intervention is still needed in trucking. Generally, studies on future of work and changes digitalization brings to work practice focus is often in in-organization issues, leaving the larger context and external actors unstudied. We take the higher-level viewpoint, asking what kind of actors and factors have an effect in the change in the trucking work practice, and what kind of involvement the actors have in the change. We analyzed 40 interviews, utilizing User Involvement Centered Design model as our lens, and created an illustrative case for the trucking industry to make visible how a collection of decisions, designs, and digital solutions affect the work practice of truck drivers.

Original language	English
Title of host publication	Proceedings of the 11th International Conference on Communities and Technologies - Humanization of Digital Technologies 2023, C&T '23
Editors	Annika Wolff, Dominik Siemon
Publisher	Association for Computing Machinery ACM
Pages	133-143
Number of pages	11
ISBN (Electronic)	979-8-4007-0758-2
DOIs	https://doi.org/10.1145/3593743.3593769
Publication status	Published - 29 May 2023
MoE publication type	A4 Article in a conference publication
Event	11th International Conference on Communities and Technologies: Humanization of Digital Technologies, C and T 2023 - Lahti, Finland Duration: 29 May 2023 → 2 Jun 2023

Conference

Conference	11th International Conference on Communities and Technologies: Humanization of Digital Technologies, C and T 2023
Country/Territory	Finland
City	Lahti
Period	29/05/23 → 2/06/23

Keywords

Digital infrastructures
future of work
intelligent technology
trucking
user involvement
worker influence

Access to Document

10.1145/3593743.3593769

Cite this

Tokkonen, T., Tokkonen, H., Kinnula, A., Kinnula, M., & Kuutti, K. (2023). Dimensions of Influence in Trucking: Beyond Work Community. In A. Wolff, & D. Siemon (Eds.), Proceedings of the 11th International Conference on Communities and Technologies - Humanization of Digital Technologies 2023, C&T '23 (pp. 133-143). Association for Computing Machinery ACM. https://doi.org/10.1145/3593743.3593769

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title = "Dimensions of Influence in Trucking: Beyond Work Community",

abstract = "Trucking industry and truck drivers' work are undergoing a change as automation is increasingly used to improve the efficiency of transport operations. Despite predictions of trucking work to disappear due to automation studies show human intervention is still needed in trucking. Generally, studies on future of work and changes digitalization brings to work practice focus is often in in-organization issues, leaving the larger context and external actors unstudied. We take the higher-level viewpoint, asking what kind of actors and factors have an effect in the change in the trucking work practice, and what kind of involvement the actors have in the change. We analyzed 40 interviews, utilizing User Involvement Centered Design model as our lens, and created an illustrative case for the trucking industry to make visible how a collection of decisions, designs, and digital solutions affect the work practice of truck drivers.",

keywords = "Digital infrastructures, future of work, intelligent technology, trucking, user involvement, worker influence",

author = "Timo Tokkonen and Helena Tokkonen and Atte Kinnula and Marianne Kinnula and Kari Kuutti",

note = "Funding Information: This research is part of GenZ, a strategic profiling project in human sciences at the University of Oulu. The project is supported by the Academy of Finland (grant agreement No. 318930, Profi4) and the University of Oulu.; 11th International Conference on Communities and Technologies: Humanization of Digital Technologies, C and T 2023 ; Conference date: 29-05-2023 Through 02-06-2023",

year = "2023",

month = may,

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doi = "10.1145/3593743.3593769",

language = "English",

pages = "133--143",

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Tokkonen, T, Tokkonen, H, Kinnula, A, Kinnula, M & Kuutti, K 2023, Dimensions of Influence in Trucking: Beyond Work Community. in A Wolff & D Siemon (eds), Proceedings of the 11th International Conference on Communities and Technologies - Humanization of Digital Technologies 2023, C&T '23. Association for Computing Machinery ACM, pp. 133-143, 11th International Conference on Communities and Technologies: Humanization of Digital Technologies, C and T 2023, Lahti, Finland, 29/05/23. https://doi.org/10.1145/3593743.3593769

Dimensions of Influence in Trucking: Beyond Work Community. / Tokkonen, Timo; Tokkonen, Helena; Kinnula, Atte et al.
Proceedings of the 11th International Conference on Communities and Technologies - Humanization of Digital Technologies 2023, C&T '23. ed. / Annika Wolff; Dominik Siemon. Association for Computing Machinery ACM, 2023. p. 133-143.

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

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AU - Tokkonen, Helena

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AU - Kinnula, Marianne

AU - Kuutti, Kari

N1 - Funding Information: This research is part of GenZ, a strategic profiling project in human sciences at the University of Oulu. The project is supported by the Academy of Finland (grant agreement No. 318930, Profi4) and the University of Oulu.

PY - 2023/5/29

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N2 - Trucking industry and truck drivers' work are undergoing a change as automation is increasingly used to improve the efficiency of transport operations. Despite predictions of trucking work to disappear due to automation studies show human intervention is still needed in trucking. Generally, studies on future of work and changes digitalization brings to work practice focus is often in in-organization issues, leaving the larger context and external actors unstudied. We take the higher-level viewpoint, asking what kind of actors and factors have an effect in the change in the trucking work practice, and what kind of involvement the actors have in the change. We analyzed 40 interviews, utilizing User Involvement Centered Design model as our lens, and created an illustrative case for the trucking industry to make visible how a collection of decisions, designs, and digital solutions affect the work practice of truck drivers.

AB - Trucking industry and truck drivers' work are undergoing a change as automation is increasingly used to improve the efficiency of transport operations. Despite predictions of trucking work to disappear due to automation studies show human intervention is still needed in trucking. Generally, studies on future of work and changes digitalization brings to work practice focus is often in in-organization issues, leaving the larger context and external actors unstudied. We take the higher-level viewpoint, asking what kind of actors and factors have an effect in the change in the trucking work practice, and what kind of involvement the actors have in the change. We analyzed 40 interviews, utilizing User Involvement Centered Design model as our lens, and created an illustrative case for the trucking industry to make visible how a collection of decisions, designs, and digital solutions affect the work practice of truck drivers.

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PB - Association for Computing Machinery ACM

Y2 - 29 May 2023 through 2 June 2023

ER -

Dimensions of Influence in Trucking: Beyond Work Community

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