@inproceedings{2afed1925c444ab38e65d5a2ec56a81d,
title = "Dimensions of service innovation",
author = "{Van der Have}, Robert and M. Toivonen and Tiina Tuominen",
year = "2007",
language = "English",
isbn = "978-7-8949-0375-4",
pages = "732--736",
booktitle = "Proceedings of the 5th International Symposium on Management of Technology. Managing Total Innovation and Open Innovation in the 21st century, ISMOT 2007",
publisher = "Zhejiang University Press",
address = "China",
note = "ISMOT'07, ISMOT 2007 ; Conference date: 01-06-2007 Through 03-06-2007",
}