@inproceedings{4eb0537736b641bd8c68e21fa0a53f34,
title = "Dynamic model of electronic invoicing adoption",
abstract = "Traditional paper invoicing is in the process of being replaced for the major part by electronic invoicing, as it is comparatively outdated. Considering the advantages of electronic invoicing the adoption rate of the service has been surprisingly slow among billers and their customers in Finland. Nevertheless, as more and more companies and consumers adopt electronic invoicing, service providers compete for market shares. The service provider that comprehends and makes the best use of the features of the market's dynamics has an advantage over its competitors. We used system dynamics modelling to understand the dynamics of electronic invoicing adoption in Finland.",
author = "Tero Jokinen and Heikki Nikali and Peter Yl{\'e}n",
year = "2011",
language = "English",
series = "VTT Symposium",
publisher = "VTT Technical Research Centre of Finland",
number = "271",
pages = "252--260",
booktitle = "VTT Symposium on Service Innovation",
address = "Finland",
note = "VTT Symposium on Service Innovation ; Conference date: 18-08-2011 Through 18-08-2011",
}