Dynamic model of electronic invoicing adoption

Tero Jokinen, Heikki Nikali, Peter Ylén

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

Abstract

Traditional paper invoicing is in the process of being replaced for the major part by electronic invoicing, as it is comparatively outdated. Considering the advantages of electronic invoicing the adoption rate of the service has been surprisingly slow among billers and their customers in Finland. Nevertheless, as more and more companies and consumers adopt electronic invoicing, service providers compete for market shares. The service provider that comprehends and makes the best use of the features of the market's dynamics has an advantage over its competitors. We used system dynamics modelling to understand the dynamics of electronic invoicing adoption in Finland.
Original languageEnglish
Title of host publicationVTT Symposium on Service Innovation
Place of PublicationEspoo
PublisherVTT Technical Research Centre of Finland
Pages252-260
Publication statusPublished - 2011
MoE publication typeA4 Article in a conference publication
EventVTT Symposium on Service Innovation - Espoo, Finland
Duration: 18 Aug 201118 Aug 2011

Publication series

NameVTT Symposium
PublisherVTT
Number271
ISSN (Print)0357-9387
ISSN (Electronic)1455-0873

Conference

ConferenceVTT Symposium on Service Innovation
CountryFinland
CityEspoo
Period18/08/1118/08/11

Fingerprint

Invoicing
Finland
Service provider
Competitors
System dynamics modeling
Market dynamics
Market share
Consumer electronics

Cite this

Jokinen, T., Nikali, H., & Ylén, P. (2011). Dynamic model of electronic invoicing adoption. In VTT Symposium on Service Innovation (pp. 252-260). Espoo: VTT Technical Research Centre of Finland. VTT Symposium, No. 271
Jokinen, Tero ; Nikali, Heikki ; Ylén, Peter. / Dynamic model of electronic invoicing adoption. VTT Symposium on Service Innovation. Espoo : VTT Technical Research Centre of Finland, 2011. pp. 252-260 (VTT Symposium; No. 271).
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Jokinen, T, Nikali, H & Ylén, P 2011, Dynamic model of electronic invoicing adoption. in VTT Symposium on Service Innovation. VTT Technical Research Centre of Finland, Espoo, VTT Symposium, no. 271, pp. 252-260, VTT Symposium on Service Innovation, Espoo, Finland, 18/08/11.

Dynamic model of electronic invoicing adoption. / Jokinen, Tero; Nikali, Heikki; Ylén, Peter.

VTT Symposium on Service Innovation. Espoo : VTT Technical Research Centre of Finland, 2011. p. 252-260 (VTT Symposium; No. 271).

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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AB - Traditional paper invoicing is in the process of being replaced for the major part by electronic invoicing, as it is comparatively outdated. Considering the advantages of electronic invoicing the adoption rate of the service has been surprisingly slow among billers and their customers in Finland. Nevertheless, as more and more companies and consumers adopt electronic invoicing, service providers compete for market shares. The service provider that comprehends and makes the best use of the features of the market's dynamics has an advantage over its competitors. We used system dynamics modelling to understand the dynamics of electronic invoicing adoption in Finland.

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Jokinen T, Nikali H, Ylén P. Dynamic model of electronic invoicing adoption. In VTT Symposium on Service Innovation. Espoo: VTT Technical Research Centre of Finland. 2011. p. 252-260. (VTT Symposium; No. 271).