Dynamic simulation of real estate repair and comfort services

Sampsa Ruutu

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review


    This article presents a system dynamics simulation model built to study the effects of office building renovations, energy class upgrades, and comfort services. These effects are important to the real estate owner and have an essential impact on the satisfaction of the customer organization renting the office space. Decision-making in real life is often short-sighted, either because of the wrong incentives or because of faulty mental models people have. The proof of concept simulation model shows the value of the system dynamics modelling approach in facilitating communication between different stakeholders and evaluating different policies.
    Original languageEnglish
    Title of host publicationVTT Symposium on Service Innovation
    Place of PublicationEspoo
    PublisherVTT Technical Research Centre of Finland
    Publication statusPublished - 2011
    MoE publication typeA4 Article in a conference publication

    Publication series

    SeriesVTT Symposium


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