eInsurance Project: How to develop novel electronic services with co-operation between academics and practitioners

Raija Järvinen; Jarno Salonen; Aki Ahonen; Jouni Kivistö-Rahnasto

doi:10.4018/jcit.2010100103

eInsurance Project: How to develop novel electronic services with co-operation between academics and practitioners

Raija Järvinen, Jarno Salonen, Aki Ahonen, Jouni Kivistö-Rahnasto

Research output: Contribution to journal › Article › Scientific › peer-review

Abstract

This case study covers two R&D projects called eInsurance 1 and eInsurance 2, which are concerned with electronic insurance. This case emphasizes project organization, its activities and roles, together with the results of the projects. In addition, the structure and innovation level of the projects are analyzed and the challenges involved in launching the concepts into insurance markets are presented. The most important outcomes of the projects are novel service concepts, and valuable information of consumer expectations that corporate partners utilized in their R&D activities. For research partners, the projects brought ideas, how to organize future projects in new ways, and how to combine academic and business expertise successfully.

Original language	English
Pages (from-to)	31-49
Number of pages	19
Journal	Journal of Cases on Information Technology
Volume	12
Issue number	4
DOIs	https://doi.org/10.4018/jcit.2010100103
Publication status	Published - 2010
MoE publication type	A1 Journal article-refereed

Keywords

case study
electronic services
insurance
project organization
service concept
electronic commerce

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abstract = "This case study covers two R&D projects called eInsurance 1 and eInsurance 2, which are concerned with electronic insurance. This case emphasizes project organization, its activities and roles, together with the results of the projects. In addition, the structure and innovation level of the projects are analyzed and the challenges involved in launching the concepts into insurance markets are presented. The most important outcomes of the projects are novel service concepts, and valuable information of consumer expectations that corporate partners utilized in their R&D activities. For research partners, the projects brought ideas, how to organize future projects in new ways, and how to combine academic and business expertise successfully.",

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eInsurance Project: How to develop novel electronic services with co-operation between academics and practitioners

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Keywords

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