eInsurance Project: How to develop novel electronic services with co-operation between academics and practitioners

Raija Järvinen, Jarno Salonen, Aki Ahonen, Jouni Kivistö-Rahnasto

    Research output: Contribution to journalArticleScientificpeer-review

    Abstract

    This case study covers two R&D projects called eInsurance 1 and eInsurance 2, which are concerned with electronic insurance. This case emphasizes project organization, its activities and roles, together with the results of the projects. In addition, the structure and innovation level of the projects are analyzed and the challenges involved in launching the concepts into insurance markets are presented. The most important outcomes of the projects are novel service concepts, and valuable information of consumer expectations that corporate partners utilized in their R&D activities. For research partners, the projects brought ideas, how to organize future projects in new ways, and how to combine academic and business expertise successfully.
    Original languageEnglish
    Pages (from-to)31-49
    Number of pages19
    JournalJournal of Cases on Information Technology
    Volume12
    Issue number4
    DOIs
    Publication statusPublished - 2010
    MoE publication typeA1 Journal article-refereed

    Fingerprint

    Insurance
    Launching
    Innovation
    Industry
    Electronic services
    Expertise
    Consumer expectations
    Project organization
    Insurance market

    Keywords

    • case study
    • electronic services
    • insurance
    • project organization
    • service concept
    • electronic commerce

    Cite this

    @article{b2cda532785940ad9bb3af5aecfeea82,
    title = "eInsurance Project: How to develop novel electronic services with co-operation between academics and practitioners",
    abstract = "This case study covers two R&D projects called eInsurance 1 and eInsurance 2, which are concerned with electronic insurance. This case emphasizes project organization, its activities and roles, together with the results of the projects. In addition, the structure and innovation level of the projects are analyzed and the challenges involved in launching the concepts into insurance markets are presented. The most important outcomes of the projects are novel service concepts, and valuable information of consumer expectations that corporate partners utilized in their R&D activities. For research partners, the projects brought ideas, how to organize future projects in new ways, and how to combine academic and business expertise successfully.",
    keywords = "case study, electronic services, insurance, project organization, service concept, electronic commerce",
    author = "Raija J{\"a}rvinen and Jarno Salonen and Aki Ahonen and Jouni Kivist{\"o}-Rahnasto",
    note = "Project code: G5SU01636",
    year = "2010",
    doi = "10.4018/jcit.2010100103",
    language = "English",
    volume = "12",
    pages = "31--49",
    journal = "Journal of Cases on Information Technology",
    issn = "1548-7717",
    publisher = "IGI Publishing",
    number = "4",

    }

    eInsurance Project : How to develop novel electronic services with co-operation between academics and practitioners. / Järvinen, Raija; Salonen, Jarno; Ahonen, Aki; Kivistö-Rahnasto, Jouni.

    In: Journal of Cases on Information Technology, Vol. 12, No. 4, 2010, p. 31-49.

    Research output: Contribution to journalArticleScientificpeer-review

    TY - JOUR

    T1 - eInsurance Project

    T2 - How to develop novel electronic services with co-operation between academics and practitioners

    AU - Järvinen, Raija

    AU - Salonen, Jarno

    AU - Ahonen, Aki

    AU - Kivistö-Rahnasto, Jouni

    N1 - Project code: G5SU01636

    PY - 2010

    Y1 - 2010

    N2 - This case study covers two R&D projects called eInsurance 1 and eInsurance 2, which are concerned with electronic insurance. This case emphasizes project organization, its activities and roles, together with the results of the projects. In addition, the structure and innovation level of the projects are analyzed and the challenges involved in launching the concepts into insurance markets are presented. The most important outcomes of the projects are novel service concepts, and valuable information of consumer expectations that corporate partners utilized in their R&D activities. For research partners, the projects brought ideas, how to organize future projects in new ways, and how to combine academic and business expertise successfully.

    AB - This case study covers two R&D projects called eInsurance 1 and eInsurance 2, which are concerned with electronic insurance. This case emphasizes project organization, its activities and roles, together with the results of the projects. In addition, the structure and innovation level of the projects are analyzed and the challenges involved in launching the concepts into insurance markets are presented. The most important outcomes of the projects are novel service concepts, and valuable information of consumer expectations that corporate partners utilized in their R&D activities. For research partners, the projects brought ideas, how to organize future projects in new ways, and how to combine academic and business expertise successfully.

    KW - case study

    KW - electronic services

    KW - insurance

    KW - project organization

    KW - service concept

    KW - electronic commerce

    U2 - 10.4018/jcit.2010100103

    DO - 10.4018/jcit.2010100103

    M3 - Article

    VL - 12

    SP - 31

    EP - 49

    JO - Journal of Cases on Information Technology

    JF - Journal of Cases on Information Technology

    SN - 1548-7717

    IS - 4

    ER -