eInsurance Project: How to develop novel electronic services with co-operation between academics and practitioners

Raija Järvinen, Jarno Salonen, Aki Ahonen, Jouni Kivistö-Rahnasto

Research output: Contribution to journalArticleScientificpeer-review

Abstract

This case study covers two R&D projects called eInsurance 1 and eInsurance 2, which are concerned with electronic insurance. This case emphasizes project organization, its activities and roles, together with the results of the projects. In addition, the structure and innovation level of the projects are analyzed and the challenges involved in launching the concepts into insurance markets are presented. The most important outcomes of the projects are novel service concepts, and valuable information of consumer expectations that corporate partners utilized in their R&D activities. For research partners, the projects brought ideas, how to organize future projects in new ways, and how to combine academic and business expertise successfully.
Original languageEnglish
Pages (from-to)31-49
Number of pages19
JournalJournal of Cases on Information Technology
Volume12
Issue number4
DOIs
Publication statusPublished - 2010
MoE publication typeA1 Journal article-refereed

Fingerprint

Insurance
Launching
Innovation
Industry
Electronic services
Expertise
Consumer expectations
Project organization
Insurance market

Keywords

  • case study
  • electronic services
  • insurance
  • project organization
  • service concept
  • electronic commerce

Cite this

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eInsurance Project : How to develop novel electronic services with co-operation between academics and practitioners. / Järvinen, Raija; Salonen, Jarno; Ahonen, Aki; Kivistö-Rahnasto, Jouni.

In: Journal of Cases on Information Technology, Vol. 12, No. 4, 2010, p. 31-49.

Research output: Contribution to journalArticleScientificpeer-review

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