Abstract
Industry 4.0 factories require smart and skilled operators – Operators 4.0. We evaluated three Operator 4.0 solutions that aim to empower and engage workers, so that workers can understand and develop their own competences and they can take an active role in developing the manufacturing environment. 118 shop stewards from different factories assessed user experience, user acceptance and foreseen impacts of the solutions. The results show that there are high expectations towards the virtual factory-based participatory design solution. Opinions were shared about empowering the worker by feedback about worker well-being and work achievements. The solution was seen interesting and useful but there were doubts regarding privacy. Contextual knowledge sharing was felt important but the workers were a bit skeptical as many previous knowledge sharing attempts had been failed. The results give insight to how the solutions should be further developed and how the solutions should be introduced at factory floor.
| Original language | English |
|---|---|
| Title of host publication | Advances in Production Management Systems |
| Subtitle of host publication | Production Management for the Factory of the Future - IFIP WG 5.7 International Conference, APMS 2019, Proceedings |
| Editors | Farhad Ameri, Kathryn E. Stecke, Gregor von Cieminski, Dimitris Kiritsis |
| Publisher | Springer |
| Pages | 615-623 |
| Number of pages | 9 |
| ISBN (Electronic) | 978-3-030-30000-5 |
| ISBN (Print) | 978-3-030-29999-6 |
| DOIs | |
| Publication status | Published - 2019 |
| MoE publication type | A4 Article in a conference publication |
| Event | IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2019 - Austin, United States Duration: 1 Sep 2019 → 5 Sep 2019 |
Publication series
| Series | IFIP Advances in Information and Communication Technology |
|---|---|
| Volume | 566 |
| ISSN | 1868-4238 |
Conference
| Conference | IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2019 |
|---|---|
| Country | United States |
| City | Austin |
| Period | 1/09/19 → 5/09/19 |
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Keywords
- Impact assessment
- Operator 4.0
- User acceptance
- User experience
- User study
Cite this
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Empowering and Engaging Solutions for Operator 4.0 – Acceptance and Foreseen Impacts by Factory Workers. / Kaasinen, Eija; Aromaa, Susanna; Heikkilä, Päivi; Liinasuo, Marja.
Advances in Production Management Systems: Production Management for the Factory of the Future - IFIP WG 5.7 International Conference, APMS 2019, Proceedings. ed. / Farhad Ameri; Kathryn E. Stecke; Gregor von Cieminski; Dimitris Kiritsis. Springer, 2019. p. 615-623 (IFIP Advances in Information and Communication Technology, Vol. 566).Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review
TY - GEN
T1 - Empowering and Engaging Solutions for Operator 4.0 – Acceptance and Foreseen Impacts by Factory Workers
AU - Kaasinen, Eija
AU - Aromaa, Susanna
AU - Heikkilä, Päivi
AU - Liinasuo, Marja
N1 - Project 108661
PY - 2019
Y1 - 2019
N2 - Industry 4.0 factories require smart and skilled operators – Operators 4.0. We evaluated three Operator 4.0 solutions that aim to empower and engage workers, so that workers can understand and develop their own competences and they can take an active role in developing the manufacturing environment. 118 shop stewards from different factories assessed user experience, user acceptance and foreseen impacts of the solutions. The results show that there are high expectations towards the virtual factory-based participatory design solution. Opinions were shared about empowering the worker by feedback about worker well-being and work achievements. The solution was seen interesting and useful but there were doubts regarding privacy. Contextual knowledge sharing was felt important but the workers were a bit skeptical as many previous knowledge sharing attempts had been failed. The results give insight to how the solutions should be further developed and how the solutions should be introduced at factory floor.
AB - Industry 4.0 factories require smart and skilled operators – Operators 4.0. We evaluated three Operator 4.0 solutions that aim to empower and engage workers, so that workers can understand and develop their own competences and they can take an active role in developing the manufacturing environment. 118 shop stewards from different factories assessed user experience, user acceptance and foreseen impacts of the solutions. The results show that there are high expectations towards the virtual factory-based participatory design solution. Opinions were shared about empowering the worker by feedback about worker well-being and work achievements. The solution was seen interesting and useful but there were doubts regarding privacy. Contextual knowledge sharing was felt important but the workers were a bit skeptical as many previous knowledge sharing attempts had been failed. The results give insight to how the solutions should be further developed and how the solutions should be introduced at factory floor.
KW - Impact assessment
KW - Operator 4.0
KW - User acceptance
KW - User experience
KW - User study
UR - http://www.scopus.com/inward/record.url?scp=85072964882&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-30000-5_75
DO - 10.1007/978-3-030-30000-5_75
M3 - Conference article in proceedings
AN - SCOPUS:85072964882
SN - 978-3-030-29999-6
T3 - IFIP Advances in Information and Communication Technology
SP - 615
EP - 623
BT - Advances in Production Management Systems
A2 - Ameri, Farhad
A2 - Stecke, Kathryn E.
A2 - von Cieminski, Gregor
A2 - Kiritsis, Dimitris
PB - Springer
ER -