Empowering and integrating senior citizens with virtual coaching: (Workshop summary)

With Europe's aging population and an increasing number of older people living alone or geographically distant from kin, loneliness is turning into a prevalent issue. This might involve deleterious consequences for both the older person and society, such as depression and increased use of healthcare services. Virtual coaches that act as friend in a para-social relationship but also as mentor that helps the elderly end-user to create meaningful relationships in his actual social environment are a powerful method to overcome loneliness and increase the quality of life in the elderly population. The AAL Joint Programme projects A2E2 (AAL-2008-1-071) and V2me (AAL-2009-2-107) are exploring virtual coaches and their application in AAL scenarios, including the use of user avatars, virtual self-representations that allow the user to be represented in communication scenarios. Other European research projects that focus on social integration of the elderly are e.g. ALICE (AAL-2009-2-091) or WeCare (AAL-2009-2-026). Outside the European Union the negative implications of population aging can be observed in Japan, having an even larger proportion of senior citizens, using individual-centred devices, such as robot pets [1], to improve the quality of life of lonely elderly persons. The user groups involved often are not acquainted with modern ICT systems and therefore it is a challenge to create intuitive, adaptive platforms that cater to the individual needs and allow the user to interact easily.