Evaluating future automation work in process plants with an experience-driven science fiction prototype

Tiina Kymäläinen, Eija Kaasinen, Maiju Aikala, Jaakko Hakulinen, Tomi Heimonen, Hannu Paunonen, Jouni Ruotsalainen, Lauri Lehtikunnas, Petri Mannonen

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    3 Citations (Scopus)

    Abstract

    This paper introduces a video-illustrated science fiction prototype "Remote operator's day in a future control center in 2025" aimed at discovering opportunities for new interaction methods and smart automation for the future factories of Industry 4.0. The theoretical objective was to carry out experience design research in an industrial work context based on explicit user experience (UX) goals. This paper firstly describes how the nominated UX goals were implemented in a video-illustrated science fiction prototype and, secondly, how the prototype was evaluated in two research setups: as video sequences embedded in a Web survey, and as interviews carried out with process control workers. The main contribution is to demonstrate how the science fiction prototyping method can employ video-illustration as a means for future-oriented UX research, and how complementary user-centered methods may be used for validating UX goals by means of a science fiction prototype.
    Original languageEnglish
    Title of host publicationIntelligent Environments (IE), 2016 12th International Conference on
    PublisherIEEE Institute of Electrical and Electronic Engineers
    Pages54-61
    ISBN (Electronic)978-1-5090-4056-8
    ISBN (Print)978-1-5090-4057-5
    DOIs
    Publication statusPublished - 27 Oct 2016
    MoE publication typeA4 Article in a conference publication
    Event12th International Conference on Intelligent Environments - London, United Kingdom
    Duration: 14 Sep 201616 Sep 2016
    Conference number: 12

    Conference

    Conference12th International Conference on Intelligent Environments
    Abbreviated titleIE 2016
    CountryUnited Kingdom
    CityLondon
    Period14/09/1616/09/16

    Keywords

    • Industry 4.0
    • science fiction prototyping
    • user experience (UX) design
    • human-computer interaction (HCI)
    • process control work

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  • Prizes

    Best conference paper award

    Kymäläinen, Tiina (Recipient), Kaasinen, Eija (Recipient), Maiju Aikala (Recipient), Jaakko Hakulinen (Recipient), Tomi Heimonen (Recipient), Hannu Paunonen (Recipient) & Petri Mannonen (Recipient), 2016

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  • Cite this

    Kymäläinen, T., Kaasinen, E., Aikala, M., Hakulinen, J., Heimonen, T., Paunonen, H., Ruotsalainen, J., Lehtikunnas, L., & Mannonen, P. (2016). Evaluating future automation work in process plants with an experience-driven science fiction prototype. In Intelligent Environments (IE), 2016 12th International Conference on (pp. 54-61). IEEE Institute of Electrical and Electronic Engineers. https://doi.org/10.1109/IE.2016.17