Evaluating indoor environment quality at the South Ostrobothnia central hospital

Healthcare systems in various countries are under substantial pressure to reduce costs. Performance assessments and evaluations are an opportunity for facility management to improve spaces systematically. Many studies indicate that an improved indoor environment quality contributes positively to both the user and the economic value of the building. When workers are satisfied they usually work more effectively, increasing productivity. In this paper, we describe results from indoor environment assessments at the South Ostrobothnia central hospital. A current main building is compared to its extension 'Y-house', which will after opening in 2012 nearly double the hospital capacity. The overall indoor environment in the extension is nearly by a third (+27%) better than in the old main building. The greatest increase in performance is related to health and comfort (+42%), mainly because of improved technical systems and guidelines. The focus in Seinäjoki towards end-user interaction has amended usability and positive stimulation (+33%). Nursing work has now better, adjustable systems supporting various nursing situations, but on the other hand, patients and personnel also visually enjoy decorative elements and colours. Safety and security are on a high level In Finland, and therefore old hospital improvements are marginal (+6%). Standard spaces enable better versatility and maintenance in 'Y-House' and upgrade adaptability and serviceability (+23%). A transparent indicator system to monitor the indoor conditions is an interesting opportunity to monitor the quality of spaces. The framework mobilised in this research is a path opener, and should be enhanced in the future. A structured approach to evaluate indoor environment through indicators helps the owner to track differences between facilities and demonstrates to the management of facility how well they are performing.