Abstract
The aim of this paper is to explore the potentials of a
design management approach in contributing to solving the
contradictions we claim to reflect Finnish metals and
engineering industry culture and which might prevent them
fully benefiting from user experience orientation as
their new competitive advantage. To this end, we
empirically study three case companies' selected user
experience -related efforts from design management
perspective by applying a framework proposed by Borja De
Mozota. We discuss the results from the potentials
perspective and suggest some future avenues of research.
| Original language | English |
|---|---|
| Title of host publication | Conference proceedings 2nd Cambridge Academic Design Management Conference, CADMC 13 |
| Subtitle of host publication | Design Management. Past, present and Future |
| Place of Publication | Cambridge |
| Publisher | University of Cambridge |
| Pages | 309-322 |
| ISBN (Print) | 978-1-902546-33-9 |
| Publication status | Published - 2013 |
| MoE publication type | A4 Article in a conference publication |
| Event | 2nd Cambridge Academic Design Management Conference, CADMC13 - Cambridge, United Kingdom Duration: 4 Sept 2013 → 5 Sept 2013 |
Conference
| Conference | 2nd Cambridge Academic Design Management Conference, CADMC13 |
|---|---|
| Abbreviated title | CADMC 2013 |
| Country/Territory | United Kingdom |
| City | Cambridge |
| Period | 4/09/13 → 5/09/13 |
Keywords
- design management
- user experience
- metals and engineering industry