Evaluating user acceptance of C2X systems by focus group discussions

Elina Aittoniemi, Merja Penttinen, Pirkko Rämä, J. Rech

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review


    This paper presents the results of discussions held in focus groups formed by test users of the 7th Framework Integrated Project DRIVE C2X (DRIVing implementation and Evaluation of C2X communication technology in Europe) at five test sites. The focus group discussions aimed at finding out the user reported benefits and drawbacks of the cooperative systems after the actual field tests with the systems. The acceptance of the systems and their interfaces, their benefits and usefulness and the drivers' willingness to pay for the systems were evaluated. In addition, possible annoyances of the current DRIVE C2X functions perceived by the users were identified. In general, the users were satisfied with the systems and valued their potential in the future. They thought that most of the functions could in their mature state be helpful in increasing traffic safety and driving comfort. However, the drivers also raised some concerns with the current systems and provided valuable input for improvement.
    Original languageEnglish
    Title of host publicationProceedings of 10th ITS European Congress, CD-ROM
    PublisherERTICO - ITS Europe
    Number of pages8
    Publication statusPublished - 2014
    MoE publication typeA4 Article in a conference publication
    Event10th ITS European Congress - Helsinki, Finland
    Duration: 16 Jun 201419 Jun 2014


    Conference10th ITS European Congress


    • user acceptance
    • focus group
    • field test


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