Evaluation of user experience goal fulfillment: Case remote operator station

Hannu Karvonen, Hanna Koskinen, H. Tokkonen, J. Hakulinen

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    4 Citations (Scopus)

    Abstract

    In this paper, the results of a user experience (UX) goal evaluation study are reported. The study was carried out as a part of a research and development project of a novel remote operator station (ROS) for container gantry crane operation in port yards. The objectives of the study were both to compare the UXs of two different user interface concepts and to give feedback on how well the UX goals experience of safe operation, sense of control, and feeling of presence are fulfilled with the developed ROS prototype. According to the results, the experience of safe operation and feeling of presence were not supported with the current version of the system. However, there was much better support for the fulfilment of the sense of control UX goal in the results. Methodologically, further work is needed in adapting the utilized Usability Case method to suit UX goal evaluation better.
    Original languageEnglish
    Title of host publicationVirtual, Augmented and Mixed Reality: Applications of Virtual and Augmented Reality. Proceedings, Part II
    PublisherSpringer
    Pages366-377
    ISBN (Print)978-3-319-07463-4
    DOIs
    Publication statusPublished - 2014
    MoE publication typeA4 Article in a conference publication
    Event6th International Conference, VAMR 2014, Held as Part of HCI International 2014 - Heraklion, Greece
    Duration: 22 Jun 201429 Jun 2014

    Publication series

    SeriesLecture Notes in Computer Science
    Volume8526
    ISSN0302-9743

    Conference

    Conference6th International Conference, VAMR 2014, Held as Part of HCI International 2014
    CountryGreece
    CityHeraklion
    Period22/06/1429/06/14

    Fingerprint

    Gantry cranes
    User interfaces
    Containers
    Feedback

    Keywords

    • user experience
    • evalution
    • remote operator stations
    • cranes

    Cite this

    Karvonen, H., Koskinen, H., Tokkonen, H., & Hakulinen, J. (2014). Evaluation of user experience goal fulfillment: Case remote operator station. In Virtual, Augmented and Mixed Reality: Applications of Virtual and Augmented Reality. Proceedings, Part II (pp. 366-377). Springer. Lecture Notes in Computer Science, Vol.. 8526 https://doi.org/10.1007/978-3-319-07464-1_34
    Karvonen, Hannu ; Koskinen, Hanna ; Tokkonen, H. ; Hakulinen, J. / Evaluation of user experience goal fulfillment : Case remote operator station. Virtual, Augmented and Mixed Reality: Applications of Virtual and Augmented Reality. Proceedings, Part II. Springer, 2014. pp. 366-377 (Lecture Notes in Computer Science, Vol. 8526).
    @inproceedings{64f9e4cb430f41f3a0fb619aaf16f73b,
    title = "Evaluation of user experience goal fulfillment: Case remote operator station",
    abstract = "In this paper, the results of a user experience (UX) goal evaluation study are reported. The study was carried out as a part of a research and development project of a novel remote operator station (ROS) for container gantry crane operation in port yards. The objectives of the study were both to compare the UXs of two different user interface concepts and to give feedback on how well the UX goals experience of safe operation, sense of control, and feeling of presence are fulfilled with the developed ROS prototype. According to the results, the experience of safe operation and feeling of presence were not supported with the current version of the system. However, there was much better support for the fulfilment of the sense of control UX goal in the results. Methodologically, further work is needed in adapting the utilized Usability Case method to suit UX goal evaluation better.",
    keywords = "user experience, evalution, remote operator stations, cranes",
    author = "Hannu Karvonen and Hanna Koskinen and H. Tokkonen and J. Hakulinen",
    note = "Project code: 74797",
    year = "2014",
    doi = "10.1007/978-3-319-07464-1_34",
    language = "English",
    isbn = "978-3-319-07463-4",
    series = "Lecture Notes in Computer Science",
    publisher = "Springer",
    pages = "366--377",
    booktitle = "Virtual, Augmented and Mixed Reality: Applications of Virtual and Augmented Reality. Proceedings, Part II",
    address = "Germany",

    }

    Karvonen, H, Koskinen, H, Tokkonen, H & Hakulinen, J 2014, Evaluation of user experience goal fulfillment: Case remote operator station. in Virtual, Augmented and Mixed Reality: Applications of Virtual and Augmented Reality. Proceedings, Part II. Springer, Lecture Notes in Computer Science, vol. 8526, pp. 366-377, 6th International Conference, VAMR 2014, Held as Part of HCI International 2014, Heraklion, Greece, 22/06/14. https://doi.org/10.1007/978-3-319-07464-1_34

    Evaluation of user experience goal fulfillment : Case remote operator station. / Karvonen, Hannu; Koskinen, Hanna; Tokkonen, H.; Hakulinen, J.

    Virtual, Augmented and Mixed Reality: Applications of Virtual and Augmented Reality. Proceedings, Part II. Springer, 2014. p. 366-377 (Lecture Notes in Computer Science, Vol. 8526).

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    TY - GEN

    T1 - Evaluation of user experience goal fulfillment

    T2 - Case remote operator station

    AU - Karvonen, Hannu

    AU - Koskinen, Hanna

    AU - Tokkonen, H.

    AU - Hakulinen, J.

    N1 - Project code: 74797

    PY - 2014

    Y1 - 2014

    N2 - In this paper, the results of a user experience (UX) goal evaluation study are reported. The study was carried out as a part of a research and development project of a novel remote operator station (ROS) for container gantry crane operation in port yards. The objectives of the study were both to compare the UXs of two different user interface concepts and to give feedback on how well the UX goals experience of safe operation, sense of control, and feeling of presence are fulfilled with the developed ROS prototype. According to the results, the experience of safe operation and feeling of presence were not supported with the current version of the system. However, there was much better support for the fulfilment of the sense of control UX goal in the results. Methodologically, further work is needed in adapting the utilized Usability Case method to suit UX goal evaluation better.

    AB - In this paper, the results of a user experience (UX) goal evaluation study are reported. The study was carried out as a part of a research and development project of a novel remote operator station (ROS) for container gantry crane operation in port yards. The objectives of the study were both to compare the UXs of two different user interface concepts and to give feedback on how well the UX goals experience of safe operation, sense of control, and feeling of presence are fulfilled with the developed ROS prototype. According to the results, the experience of safe operation and feeling of presence were not supported with the current version of the system. However, there was much better support for the fulfilment of the sense of control UX goal in the results. Methodologically, further work is needed in adapting the utilized Usability Case method to suit UX goal evaluation better.

    KW - user experience

    KW - evalution

    KW - remote operator stations

    KW - cranes

    U2 - 10.1007/978-3-319-07464-1_34

    DO - 10.1007/978-3-319-07464-1_34

    M3 - Conference article in proceedings

    SN - 978-3-319-07463-4

    T3 - Lecture Notes in Computer Science

    SP - 366

    EP - 377

    BT - Virtual, Augmented and Mixed Reality: Applications of Virtual and Augmented Reality. Proceedings, Part II

    PB - Springer

    ER -

    Karvonen H, Koskinen H, Tokkonen H, Hakulinen J. Evaluation of user experience goal fulfillment: Case remote operator station. In Virtual, Augmented and Mixed Reality: Applications of Virtual and Augmented Reality. Proceedings, Part II. Springer. 2014. p. 366-377. (Lecture Notes in Computer Science, Vol. 8526). https://doi.org/10.1007/978-3-319-07464-1_34