Evaluation tool for information services

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

Abstract

The EVASERVE evaluation tool encompasses the entire lifespan of service systems and can be applied to ex-ante, interim and ex-post evaluation. The tool has been developed especially for transport and logistics information services but it can be extended to other lines of businesses.
Original languageEnglish
Title of host publicationScientific activities in transport telematics
EditorsJuha Luoma
Place of PublicationEspoo
PublisherVTT Technical Research Centre of Finland
Pages31-35
Publication statusPublished - 2008
MoE publication typeNot Eligible

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Hautala, R., & Leviäkangas, P. (2008). Evaluation tool for information services. In J. Luoma (Ed.), Scientific activities in transport telematics (pp. 31-35). Espoo: VTT Technical Research Centre of Finland.
Hautala, Raine ; Leviäkangas, Pekka. / Evaluation tool for information services. Scientific activities in transport telematics. editor / Juha Luoma. Espoo : VTT Technical Research Centre of Finland, 2008. pp. 31-35
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Hautala, R & Leviäkangas, P 2008, Evaluation tool for information services. in J Luoma (ed.), Scientific activities in transport telematics. VTT Technical Research Centre of Finland, Espoo, pp. 31-35.

Evaluation tool for information services. / Hautala, Raine; Leviäkangas, Pekka.

Scientific activities in transport telematics. ed. / Juha Luoma. Espoo : VTT Technical Research Centre of Finland, 2008. p. 31-35.

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

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Hautala R, Leviäkangas P. Evaluation tool for information services. In Luoma J, editor, Scientific activities in transport telematics. Espoo: VTT Technical Research Centre of Finland. 2008. p. 31-35