Evaluation tool for information services

Raine Hautala, Pekka Leviäkangas

    Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

    Abstract

    The EVASERVE evaluation tool encompasses the entire lifespan of service systems and can be applied to ex-ante, interim and ex-post evaluation. The tool has been developed especially for transport and logistics information services but it can be extended to other lines of businesses.
    Original languageEnglish
    Title of host publicationScientific activities in transport telematics
    EditorsJuha Luoma
    Place of PublicationEspoo
    PublisherVTT Technical Research Centre of Finland
    Pages31-35
    Publication statusPublished - 2008
    MoE publication typeNot Eligible

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  • Cite this

    Hautala, R., & Leviäkangas, P. (2008). Evaluation tool for information services. In J. Luoma (Ed.), Scientific activities in transport telematics (pp. 31-35). VTT Technical Research Centre of Finland. https://www.vtt.fi/files/download/scientific_reports/transport_telematics_2008.pdf