Abstract
This paper reports the results of a field experiment
where home-dwelling elderly people used a mobile
technology-based service to interact with a home care
service to order meals to be delivered to their homes.
The primary research focus was on examining the
suitability of touch-based interaction in the everyday
life activities of elderly users. The eight-week
experiment took place in the autumn of 2006. The findings
are based primarily on user experience and on the
socioeconomic analysis done from the data collected
before, during, and after the experiment. The results
show that touch-based interaction was easy to learn and
adopt, and that the users were able to successfully use
it regardless of their physical or cognitive weaknesses.
However, the socioeconomic value of the service was
questionable. The paper also summarises methodological
issues and findings related to user experience evaluation
in an experimental setting.
| Original language | English |
|---|---|
| Article number | 931701 |
| Number of pages | 15 |
| Journal | Advances in Human-Computer Interaction |
| DOIs | |
| Publication status | Published - 2008 |
| MoE publication type | A1 Journal article-refereed |