Abstract
This article discusses how shifting the focus of research to the
emotional side of human actions and cognition could create new
perspectives on the problem of how to support the human operator in the
control of rare disturbances. A new construct, Expert Identity, is
described. A qualitative study of the specific problems with changing
the operator generation at a nuclear power plant is presented. The
results indicate that the current identity of the trainees is more or
less still one of the trainees. The conceived demands of operator work
and the perceived learning opportunities are characterised by a
dichotomy: disturbances or other exceptional situations emerge as
different from daily work. The key challenge and motive for the trainees
in the development of expertise is to achieve not only an adequate
degree of competence but also to construct confidence in being able to
cope with potential disturbance situations.
Original language | English |
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Pages (from-to) | 288 - 305 |
Number of pages | 8 |
Journal | Cognition, Technology and Work |
Volume | 7 |
Issue number | 4 |
DOIs | |
Publication status | Published - 2005 |
MoE publication type | A1 Journal article-refereed |
Keywords
- process control
- emotions
- expert identify
- on-the-job training
- work analysis
- nuclear power plants