Exploring Data Ecosystems in Smart City Service Creation

Data platforms and data ecosystems play a key role in Smart City transformation, enablingdata-intensive services and new value creation. As an emerging phenomenon, strategies,practices, and policies around data ecosystems are still forming. By utilising service-dominant logic and dynamic capabilities, this study maps out the roles and capabilities ofcities in facilitating emerging data ecosystems, establishing data platforms, and identifyingvalue proposals for data-intensive smart city services. We identify two main ecosystemleadership roles: business leader and innovation leader, their essential capabilities andactivities that support establishing and growing a smart city data ecosystem.