This paper aims at examining how facilitators can activate participants to contribute in webbased co-development. Online tools are acknowledged to be beneficial in providing ways to collaborative design and develop new product and services. In this paper, we describe the facilitation process and methods for activating participants in a web-based co-development project. We use data-driven visual analytics to examine the impact of the facilitation activities to participants’ activity. Our findings suggest that scheduled tasks and carefully planned email reminders activate participants in web-based co-development.
|Title of host publication||Innovation through Social Media|
|Subtitle of host publication||ISM 2012 workshop proceedings, December 3, 2012 Oslo, Norway|
|Place of Publication||Trondheim, Norway|
|Publication status||Published - 2012|
|MoE publication type||A4 Article in a conference publication|
|Event||Innovation through Social Media, ISM 2012 - Oslo, Norway|
Duration: 3 Dec 2012 → …
|Conference||Innovation through Social Media, ISM 2012|
|Period||3/12/12 → …|
- user-centered design
Friedrich, P., Huhtamäki, J., Koskela-Huotari, K., Karppinen, K., & Still, K. (2012). Facilitating active participation in web-based co-development. In Innovation through Social Media: ISM 2012 workshop proceedings, December 3, 2012 Oslo, Norway (pp. 16-23). Akademika forlag.