Abstract
This paper aims at examining how facilitators can activate participants
to contribute in webbased co-development. Online tools are acknowledged to be
beneficial in providing ways to collaborative design and develop new product
and services. In this paper, we describe the facilitation process and methods
for activating participants in a web-based co-development project. We use
data-driven visual analytics to examine the impact of the facilitation
activities to participants’ activity. Our findings suggest that scheduled
tasks and carefully planned email reminders activate participants in web-based
co-development.
Original language | English |
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Title of host publication | Innovation through Social Media |
Subtitle of host publication | ISM 2012 workshop proceedings, December 3, 2012 Oslo, Norway |
Place of Publication | Trondheim, Norway |
Publisher | Akademika forlag |
Pages | 16-23 |
ISBN (Print) | 978-82-321-0088-0 |
Publication status | Published - 2012 |
MoE publication type | A4 Article in a conference publication |
Event | Innovation through Social Media, ISM 2012 - Oslo, Norway Duration: 3 Dec 2012 → 3 Dec 2012 |
Conference
Conference | Innovation through Social Media, ISM 2012 |
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Country/Territory | Norway |
City | Oslo |
Period | 3/12/12 → 3/12/12 |
Keywords
- co-design
- co-development
- facilitation
- online
- owela
- user-centered design