Projects per year
Abstract
The topical issue of the co-development of services in
multi-agent environment is approached with the concepts
of social and value chain innovations as well as
prerequisites for networked activity. In this paper the
aims, practices, and challenges of co-development between
municipal organizations, local SMEs and citizens are
studied. The specific focus is on the roles of the
external consultant in the co-development. Two empirical
case studies, carried out in Finland, deepen
understanding on the dynamics of service co-development,
the importance of external facilitation as well as
multifaceted innovation activity. Promising, tentative
results are presented.
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the 4th International Conference on Applied Human Factors and Ergonomics (AHFE) 2012 |
| Publisher | CRC Press |
| Pages | 276-285 |
| ISBN (Print) | 9781466552623 |
| Publication status | Published - 2012 |
| MoE publication type | A4 Article in a conference publication |
| Event | 4th International Conference on Applied Human Factors and Ergonomics (AHFE) 2012 : Advances in physical ergonomics and safety - San Francisco, United States Duration: 21 Jul 2012 → 25 Jul 2012 |
Conference
| Conference | 4th International Conference on Applied Human Factors and Ergonomics (AHFE) 2012 |
|---|---|
| Country/Territory | United States |
| City | San Francisco |
| Period | 21/07/12 → 25/07/12 |
Fingerprint
Dive into the research topics of 'Facilitating service development in a multi-agent environment: different roles of consultancy'. Together they form a unique fingerprint.Projects
- 1 Finished
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CoSVac: Co-innovation in Service Value-Chains and Networks
Lappalainen, I. (Manager)
1/06/11 → 30/10/14
Project: Other