From asset provider to knowledge company—Transformation in the digital era

Helena Kortelainen; Ari Happonen; Jyri Hanski

doi:10.1007/978-3-319-95711-1_33

From asset provider to knowledge company—Transformation in the digital era

Helena Kortelainen^*
, Ari Happonen
, Jyri Hanski

^*Corresponding author for this work

Lappeenranta-Lahti University of Technology LUT

Research output: Chapter in Book/Report/Conference proceeding › Chapter or book article › Scientific › peer-review

38 Citations (Scopus)

Abstract

Digitalization and the industrial internet is expected to bring major changes in manufacturing and service delivery—following the transformation in business to consumer markets. The industrial internet enables new business by connecting intelligent devices and people using them into cloud based analytics and decision-making systems. The objective of this research was to understand the transformation from an asset provider to a knowledge service company by analysing companies’ service offerings. ‘Data to decision’—framework is used to categorize service concepts according to their knowledge intensity. The framework suggests that the service provider could offer new value to its customers by being able to provide knowledge as a service. In this paper, we discuss shortly the steps that characterize the transformation and the possible business impacts this transformation generates. Additionally, we connect the steps into the framework to help further research in this field. For further research, we suggest that the framework could be used for similar analysis with comparable data and to help to understand the ongoing transition in business ecosystems.

Original language	English
Title of host publication	Asset Intelligence through Integration and Interoperability and Contemporary Vibration Engineering Technologies
Editors	Joseph Mathew, C.W. Lim, Lin Ma, Don Sands, Michael E. Cholette, Pietro Borghesani
Publisher	Springer
Pages	333-341
Number of pages	9
ISBN (Electronic)	978-3-319-95711-1
ISBN (Print)	978-3-319-95710-4
DOIs	https://doi.org/10.1007/978-3-319-95711-1_33
Publication status	Published - 2019
MoE publication type	A3 Part of a book or another research book

Publication series

Series	Lecture Notes in Mechanical Engineering
ISSN	2195-4356

Funding

Acknowledgements The research leading to these results has received funding from the Finnish Funding Agency for Innovation (Tekes). The authors gratefully acknowledge Tekes for the financial support that made this study possible.

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 9 Industry, Innovation, and Infrastructure

Access to Document

10.1007/978-3-319-95711-1_33

Cite this

Kortelainen, H., Happonen, A., & Hanski, J. (2019). From asset provider to knowledge company—Transformation in the digital era. In J. Mathew, C. W. Lim, L. Ma, D. Sands, M. E. Cholette, & P. Borghesani (Eds.), Asset Intelligence through Integration and Interoperability and Contemporary Vibration Engineering Technologies (pp. 333-341). Springer. https://doi.org/10.1007/978-3-319-95711-1_33

Kortelainen, Helena ; Happonen, Ari ; Hanski, Jyri. / From asset provider to knowledge company—Transformation in the digital era. Asset Intelligence through Integration and Interoperability and Contemporary Vibration Engineering Technologies. editor / Joseph Mathew ; C.W. Lim ; Lin Ma ; Don Sands ; Michael E. Cholette ; Pietro Borghesani. Springer, 2019. pp. 333-341 (Lecture Notes in Mechanical Engineering).

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abstract = "Digitalization and the industrial internet is expected to bring major changes in manufacturing and service delivery—following the transformation in business to consumer markets. The industrial internet enables new business by connecting intelligent devices and people using them into cloud based analytics and decision-making systems. The objective of this research was to understand the transformation from an asset provider to a knowledge service company by analysing companies{\textquoteright} service offerings. {\textquoteleft}Data to decision{\textquoteright}—framework is used to categorize service concepts according to their knowledge intensity. The framework suggests that the service provider could offer new value to its customers by being able to provide knowledge as a service. In this paper, we discuss shortly the steps that characterize the transformation and the possible business impacts this transformation generates. Additionally, we connect the steps into the framework to help further research in this field. For further research, we suggest that the framework could be used for similar analysis with comparable data and to help to understand the ongoing transition in business ecosystems.",

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Kortelainen, H, Happonen, A & Hanski, J 2019, From asset provider to knowledge company—Transformation in the digital era. in J Mathew, CW Lim, L Ma, D Sands, ME Cholette & P Borghesani (eds), Asset Intelligence through Integration and Interoperability and Contemporary Vibration Engineering Technologies. Springer, Lecture Notes in Mechanical Engineering, pp. 333-341. https://doi.org/10.1007/978-3-319-95711-1_33

From asset provider to knowledge company—Transformation in the digital era. / Kortelainen, Helena; Happonen, Ari; Hanski, Jyri.
Asset Intelligence through Integration and Interoperability and Contemporary Vibration Engineering Technologies. ed. / Joseph Mathew; C.W. Lim; Lin Ma; Don Sands; Michael E. Cholette; Pietro Borghesani. Springer, 2019. p. 333-341 (Lecture Notes in Mechanical Engineering).

Research output: Chapter in Book/Report/Conference proceeding › Chapter or book article › Scientific › peer-review

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AU - Kortelainen, Helena

AU - Happonen, Ari

AU - Hanski, Jyri

N1 - Funding Information: Acknowledgements The research leading to these results has received funding from the Finnish Funding Agency for Innovation (Tekes). The authors gratefully acknowledge Tekes for the financial support that made this study possible. Publisher Copyright: © Springer Nature Switzerland AG 2019. Copyright: Copyright 2019 Elsevier B.V., All rights reserved.

PY - 2019

Y1 - 2019

N2 - Digitalization and the industrial internet is expected to bring major changes in manufacturing and service delivery—following the transformation in business to consumer markets. The industrial internet enables new business by connecting intelligent devices and people using them into cloud based analytics and decision-making systems. The objective of this research was to understand the transformation from an asset provider to a knowledge service company by analysing companies’ service offerings. ‘Data to decision’—framework is used to categorize service concepts according to their knowledge intensity. The framework suggests that the service provider could offer new value to its customers by being able to provide knowledge as a service. In this paper, we discuss shortly the steps that characterize the transformation and the possible business impacts this transformation generates. Additionally, we connect the steps into the framework to help further research in this field. For further research, we suggest that the framework could be used for similar analysis with comparable data and to help to understand the ongoing transition in business ecosystems.

AB - Digitalization and the industrial internet is expected to bring major changes in manufacturing and service delivery—following the transformation in business to consumer markets. The industrial internet enables new business by connecting intelligent devices and people using them into cloud based analytics and decision-making systems. The objective of this research was to understand the transformation from an asset provider to a knowledge service company by analysing companies’ service offerings. ‘Data to decision’—framework is used to categorize service concepts according to their knowledge intensity. The framework suggests that the service provider could offer new value to its customers by being able to provide knowledge as a service. In this paper, we discuss shortly the steps that characterize the transformation and the possible business impacts this transformation generates. Additionally, we connect the steps into the framework to help further research in this field. For further research, we suggest that the framework could be used for similar analysis with comparable data and to help to understand the ongoing transition in business ecosystems.

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SN - 978-3-319-95710-4

T3 - Lecture Notes in Mechanical Engineering

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BT - Asset Intelligence through Integration and Interoperability and Contemporary Vibration Engineering Technologies

A2 - Mathew, Joseph

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A2 - Sands, Don

A2 - Cholette, Michael E.

A2 - Borghesani, Pietro

PB - Springer

ER -

Kortelainen H, Happonen A, Hanski J. From asset provider to knowledge company—Transformation in the digital era. In Mathew J, Lim CW, Ma L, Sands D, Cholette ME, Borghesani P, editors, Asset Intelligence through Integration and Interoperability and Contemporary Vibration Engineering Technologies. Springer. 2019. p. 333-341. (Lecture Notes in Mechanical Engineering). doi: 10.1007/978-3-319-95711-1_33

From asset provider to knowledge company—Transformation in the digital era

Abstract

Publication series

Funding

UN SDGs

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