Gamification as an enabler of mutual learning in complex health care systems

Research output: Contribution to journalArticleScientificpeer-review

Abstract

In this paper, the authors present a gamified role switching method to promote dialogue and mutual learning in health care organisations facing changes in complex systems. Their research is based on two case studies in which the information exchange between the actors is crucial. 25 stakeholders were interviewed and four workshops were arranged. This study indicates that the gamified role switching method inspired and gave means for the participants to enhance systemic understanding of their organization and to improve dialogue. The role switching method also made the participants to see the situation from the other perspectives and thus promoted collaboration and the change process.
Original languageEnglish
Article number3
Number of pages13
JournalInternational Journal of e-Services and Mobile Applications
Volume8
Issue number4
DOIs
Publication statusPublished - 2016
MoE publication typeA1 Journal article-refereed

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Health care
Large scale systems
Enablers
Health care system

Keywords

  • change management
  • role switching
  • societal embedding

Cite this

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title = "Gamification as an enabler of mutual learning in complex health care systems",
abstract = "In this paper, the authors present a gamified role switching method to promote dialogue and mutual learning in health care organisations facing changes in complex systems. Their research is based on two case studies in which the information exchange between the actors is crucial. 25 stakeholders were interviewed and four workshops were arranged. This study indicates that the gamified role switching method inspired and gave means for the participants to enhance systemic understanding of their organization and to improve dialogue. The role switching method also made the participants to see the situation from the other perspectives and thus promoted collaboration and the change process.",
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language = "English",
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journal = "International Journal of e-Services and Mobile Applications",
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Gamification as an enabler of mutual learning in complex health care systems. / Leväsluoto, Johanna; Heikkilä, Jouko; Tuovinen, Joona; Viitanen, Kaupo.

In: International Journal of e-Services and Mobile Applications, Vol. 8, No. 4, 3, 2016.

Research output: Contribution to journalArticleScientificpeer-review

TY - JOUR

T1 - Gamification as an enabler of mutual learning in complex health care systems

AU - Leväsluoto, Johanna

AU - Heikkilä, Jouko

AU - Tuovinen, Joona

AU - Viitanen, Kaupo

PY - 2016

Y1 - 2016

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AB - In this paper, the authors present a gamified role switching method to promote dialogue and mutual learning in health care organisations facing changes in complex systems. Their research is based on two case studies in which the information exchange between the actors is crucial. 25 stakeholders were interviewed and four workshops were arranged. This study indicates that the gamified role switching method inspired and gave means for the participants to enhance systemic understanding of their organization and to improve dialogue. The role switching method also made the participants to see the situation from the other perspectives and thus promoted collaboration and the change process.

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KW - role switching

KW - societal embedding

U2 - 10.4018/IJESMA.2016100103

DO - 10.4018/IJESMA.2016100103

M3 - Article

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JO - International Journal of e-Services and Mobile Applications

JF - International Journal of e-Services and Mobile Applications

SN - 1941-627X

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