Gamification as an enabler of mutual learning in complex health care systems

    Research output: Contribution to journalArticleScientificpeer-review

    Abstract

    In this paper, the authors present a gamified role switching method to promote dialogue and mutual learning in health care organisations facing changes in complex systems. Their research is based on two case studies in which the information exchange between the actors is crucial. 25 stakeholders were interviewed and four workshops were arranged. This study indicates that the gamified role switching method inspired and gave means for the participants to enhance systemic understanding of their organization and to improve dialogue. The role switching method also made the participants to see the situation from the other perspectives and thus promoted collaboration and the change process.
    Original languageEnglish
    Article number3
    Number of pages13
    JournalInternational Journal of e-Services and Mobile Applications
    Volume8
    Issue number4
    DOIs
    Publication statusPublished - 2016
    MoE publication typeA1 Journal article-refereed

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    Health care
    Large scale systems
    Enablers
    Health care system

    Keywords

    • change management
    • role switching
    • societal embedding

    Cite this

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    title = "Gamification as an enabler of mutual learning in complex health care systems",
    abstract = "In this paper, the authors present a gamified role switching method to promote dialogue and mutual learning in health care organisations facing changes in complex systems. Their research is based on two case studies in which the information exchange between the actors is crucial. 25 stakeholders were interviewed and four workshops were arranged. This study indicates that the gamified role switching method inspired and gave means for the participants to enhance systemic understanding of their organization and to improve dialogue. The role switching method also made the participants to see the situation from the other perspectives and thus promoted collaboration and the change process.",
    keywords = "change management, role switching, societal embedding",
    author = "Johanna Lev{\"a}sluoto and Jouko Heikkil{\"a} and Joona Tuovinen and Kaupo Viitanen",
    year = "2016",
    doi = "10.4018/IJESMA.2016100103",
    language = "English",
    volume = "8",
    journal = "International Journal of e-Services and Mobile Applications",
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    Gamification as an enabler of mutual learning in complex health care systems. / Leväsluoto, Johanna; Heikkilä, Jouko; Tuovinen, Joona; Viitanen, Kaupo.

    In: International Journal of e-Services and Mobile Applications, Vol. 8, No. 4, 3, 2016.

    Research output: Contribution to journalArticleScientificpeer-review

    TY - JOUR

    T1 - Gamification as an enabler of mutual learning in complex health care systems

    AU - Leväsluoto, Johanna

    AU - Heikkilä, Jouko

    AU - Tuovinen, Joona

    AU - Viitanen, Kaupo

    PY - 2016

    Y1 - 2016

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    AB - In this paper, the authors present a gamified role switching method to promote dialogue and mutual learning in health care organisations facing changes in complex systems. Their research is based on two case studies in which the information exchange between the actors is crucial. 25 stakeholders were interviewed and four workshops were arranged. This study indicates that the gamified role switching method inspired and gave means for the participants to enhance systemic understanding of their organization and to improve dialogue. The role switching method also made the participants to see the situation from the other perspectives and thus promoted collaboration and the change process.

    KW - change management

    KW - role switching

    KW - societal embedding

    U2 - 10.4018/IJESMA.2016100103

    DO - 10.4018/IJESMA.2016100103

    M3 - Article

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    JO - International Journal of e-Services and Mobile Applications

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