Abstract
| Original language | English |
|---|---|
| Article number | 3 |
| Number of pages | 13 |
| Journal | International Journal of e-Services and Mobile Applications |
| Volume | 8 |
| Issue number | 4 |
| DOIs | |
| Publication status | Published - 2016 |
| MoE publication type | A1 Journal article-refereed |
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Keywords
- change management
- role switching
- societal embedding
Cite this
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Gamification as an enabler of mutual learning in complex health care systems. / Leväsluoto, Johanna; Heikkilä, Jouko; Tuovinen, Joona; Viitanen, Kaupo.
In: International Journal of e-Services and Mobile Applications, Vol. 8, No. 4, 3, 2016.Research output: Contribution to journal › Article › Scientific › peer-review
TY - JOUR
T1 - Gamification as an enabler of mutual learning in complex health care systems
AU - Leväsluoto, Johanna
AU - Heikkilä, Jouko
AU - Tuovinen, Joona
AU - Viitanen, Kaupo
PY - 2016
Y1 - 2016
N2 - In this paper, the authors present a gamified role switching method to promote dialogue and mutual learning in health care organisations facing changes in complex systems. Their research is based on two case studies in which the information exchange between the actors is crucial. 25 stakeholders were interviewed and four workshops were arranged. This study indicates that the gamified role switching method inspired and gave means for the participants to enhance systemic understanding of their organization and to improve dialogue. The role switching method also made the participants to see the situation from the other perspectives and thus promoted collaboration and the change process.
AB - In this paper, the authors present a gamified role switching method to promote dialogue and mutual learning in health care organisations facing changes in complex systems. Their research is based on two case studies in which the information exchange between the actors is crucial. 25 stakeholders were interviewed and four workshops were arranged. This study indicates that the gamified role switching method inspired and gave means for the participants to enhance systemic understanding of their organization and to improve dialogue. The role switching method also made the participants to see the situation from the other perspectives and thus promoted collaboration and the change process.
KW - change management
KW - role switching
KW - societal embedding
U2 - 10.4018/IJESMA.2016100103
DO - 10.4018/IJESMA.2016100103
M3 - Article
VL - 8
JO - International Journal of e-Services and Mobile Applications
JF - International Journal of e-Services and Mobile Applications
SN - 1941-627X
IS - 4
M1 - 3
ER -