Abstract
The construction industry is a project based one with each project being the production or provision of a one-of-a-kind product or service. Each day on a typical construction site brings forth a new problem for which where possible, a new solution is devised on the site. This is rarely, if at all documented. In simple terms, valuable knowledge and experience gained is lost. What remains is stored in the minds of those who were a part of the problem and the solution. The most appropriate means of capturing this knowledge has been identified to be through a set of well defined social processes such as action evaluations, internal interest groups, etc. A set of critical intervention points were identified where these social processes would be triggered. Recent experience from YIT Construction Ltd. reveals that social processes form an effective means for the capture of experience and knowledge in project based businesses such as construction.
| Original language | English |
|---|---|
| Title of host publication | 2005 IEEE International Technology Management Conference, ICE 2005 |
| Publisher | Institute of Electrical and Electronic Engineers IEEE |
| ISBN (Electronic) | 9780853582212 |
| DOIs | |
| Publication status | Published - 27 Apr 2016 |
| MoE publication type | A4 Article in a conference publication |
| Event | IEEE International Technology Management Conference, ICE 2005 - Munich, Germany Duration: 20 Jun 2005 → 22 Jun 2005 |
Conference
| Conference | IEEE International Technology Management Conference, ICE 2005 |
|---|---|
| Country | Germany |
| City | Munich |
| Period | 20/06/05 → 22/06/05 |
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Keywords
- Construction
- good practice
- knowledge management
- social processes
Cite this
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Good practice capture using social processes : Experiences of YIT Construction Ltd. / Kazi, Abdul Samad; Koivuniemi, Anssi.
2005 IEEE International Technology Management Conference, ICE 2005. Institute of Electrical and Electronic Engineers IEEE, 2016. 7461259.Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review
TY - GEN
T1 - Good practice capture using social processes
T2 - Experiences of YIT Construction Ltd.
AU - Kazi, Abdul Samad
AU - Koivuniemi, Anssi
PY - 2016/4/27
Y1 - 2016/4/27
N2 - The construction industry is a project based one with each project being the production or provision of a one-of-a-kind product or service. Each day on a typical construction site brings forth a new problem for which where possible, a new solution is devised on the site. This is rarely, if at all documented. In simple terms, valuable knowledge and experience gained is lost. What remains is stored in the minds of those who were a part of the problem and the solution. The most appropriate means of capturing this knowledge has been identified to be through a set of well defined social processes such as action evaluations, internal interest groups, etc. A set of critical intervention points were identified where these social processes would be triggered. Recent experience from YIT Construction Ltd. reveals that social processes form an effective means for the capture of experience and knowledge in project based businesses such as construction.
AB - The construction industry is a project based one with each project being the production or provision of a one-of-a-kind product or service. Each day on a typical construction site brings forth a new problem for which where possible, a new solution is devised on the site. This is rarely, if at all documented. In simple terms, valuable knowledge and experience gained is lost. What remains is stored in the minds of those who were a part of the problem and the solution. The most appropriate means of capturing this knowledge has been identified to be through a set of well defined social processes such as action evaluations, internal interest groups, etc. A set of critical intervention points were identified where these social processes would be triggered. Recent experience from YIT Construction Ltd. reveals that social processes form an effective means for the capture of experience and knowledge in project based businesses such as construction.
KW - Construction
KW - good practice
KW - knowledge management
KW - social processes
UR - http://www.scopus.com/inward/record.url?scp=84971282261&partnerID=8YFLogxK
U2 - 10.1109/ITMC.2005.7461259
DO - 10.1109/ITMC.2005.7461259
M3 - Conference article in proceedings
BT - 2005 IEEE International Technology Management Conference, ICE 2005
PB - Institute of Electrical and Electronic Engineers IEEE
ER -