Abstract
This article studies the multi-actor collaboration in the service innovation using the concept of ServPPINs. It concretises new collaborative mechanisms in which the solutions to societal problems are based on the integration of novelties in technology and services, and which appreciate partnerships, negotiation and trust between multiple actors. The specific focus is on interactive and participatory processes, required for the development of innovations in a multi-actor environment. The study examines service innovations tackling sustainability issues in the environmental and energy sector.
| Original language | English |
|---|---|
| Title of host publication | The 25th Annual RESER Conference |
| Subtitle of host publication | Innovative Services in the 21st Century |
| Place of Publication | Roskilde |
| Publisher | European Association for Research on Services (RESER) |
| ISBN (Print) | 978-87-7349-921-4 |
| Publication status | Published - 2015 |
| MoE publication type | B3 Non-refereed article in conference proceedings |
| Event | 25th Annual RESER Conference, Innovative Services in the 21st Century, RESER 2015 - Copenhagen, Denmark Duration: 10 Sept 2015 → 12 Sept 2015 Conference number: 25 |
Conference
| Conference | 25th Annual RESER Conference, Innovative Services in the 21st Century, RESER 2015 |
|---|---|
| Abbreviated title | RESER 2015 |
| Country/Territory | Denmark |
| City | Copenhagen |
| Period | 10/09/15 → 12/09/15 |
Keywords
- service innovation
- system innovation
- ServPPIN
- multi-actor collaboration
- sustainability services
