Growth management of eHealth service start-ups

Martti Saarela, Anna Mari Simunaniemi, Matti Muhos, Pekka Leviäkangas

Research output: Contribution to journalArticleScientificpeer-review

1 Citation (Scopus)

Abstract

Purpose: The purpose of this paper is to focus on the early development of eHealth service start-ups. To elaborate the research problem, the study addresses the following research questions: How do managerial experiences in eHealth service start-ups relate to the central findings of the recent empirically based stages-of-growth literature? What context-specific viewpoints should be considered when using the stage framework in relation to eHealth service start-ups? Design/methodology/approach: In this explorative multiple case study, the authors test a growth framework describing the early stages of eHealth service firms through eight case studies. The authors utilise the critical incident technique and semi-structured interviews in the data collection. Findings: When taking into account the key contradictions assessed in the study as well as context-specific features of eHealth businesses, the empirically based stage framework seems to be a useful starting point for reflecting on and predicting the challenges faced during the early development of eHealth service start-ups. Slow growth due to several factors and the essential role of the public sector were commonly emphasised elements of the context-specific viewpoints of the eHealth service business. Practical implications: The results may be used in start-ups and intermediary organisations as a framework for predicting managerial challenges during the start-up stage of an eHealth service business. Originality/value: Numerous universal models and frameworks have attempted to clarify management priorities during the early stages of business. However, context-specific viewpoints and their effects on start-ups have not been broadly studied. This study provides new insights into growth management in the eHealth context.

Original languageEnglish
Pages (from-to)17-36
Number of pages20
JournalJournal of Advances in Management Research
Volume15
Issue number1
DOIs
Publication statusPublished - 2018
MoE publication typeNot Eligible

Fingerprint

Start-ups
E-health
Growth management
Service business
Data collection
Critical incident technique
Factors
Public sector
Structured interview
Start-up
Design methodology
Service firms
Multiple case study
Intermediary organization

Keywords

  • eHealth
  • Growth
  • Management
  • Start-up

Cite this

Saarela, Martti ; Simunaniemi, Anna Mari ; Muhos, Matti ; Leviäkangas, Pekka. / Growth management of eHealth service start-ups. In: Journal of Advances in Management Research. 2018 ; Vol. 15, No. 1. pp. 17-36.
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Growth management of eHealth service start-ups. / Saarela, Martti; Simunaniemi, Anna Mari; Muhos, Matti; Leviäkangas, Pekka.

In: Journal of Advances in Management Research, Vol. 15, No. 1, 2018, p. 17-36.

Research output: Contribution to journalArticleScientificpeer-review

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