How consumers react to electronic services in the insurance sector

Sanna Nenonen, Jarno Salonen, Aki Ahonen, Raija Järvinen, Jouni Kivistö-Rahnasto

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

Original languageEnglish
Title of host publicationEBRF 2007 : Conference Proceedings
Subtitle of host publicationResearch Forum to Understand Business in Knowledge Society
PublisherTampere University of Technology
ISBN (Electronic)978-952-15-1886-7
ISBN (Print)978-952-15-1885-0
Publication statusPublished - 2007
MoE publication typeA4 Article in a conference publication
Event7th e-Business Research Forum, EBRF 2007 - Tampere, Finland
Duration: 26 Sep 200727 Sep 2007

Conference

Conference7th e-Business Research Forum, EBRF 2007
CountryFinland
CityTampere
Period26/09/0727/09/07

Cite this

Nenonen, S., Salonen, J., Ahonen, A., Järvinen, R., & Kivistö-Rahnasto, J. (2007). How consumers react to electronic services in the insurance sector. In EBRF 2007 : Conference Proceedings : Research Forum to Understand Business in Knowledge Society Tampere University of Technology.