Abstract
Local food supports local finance, employment and
cultural traditions. Local food producers often have
limited resources to invest in R&D, and their risk-taking
ability is low. Earlier studies in the online community
context indicate that utilising the user's creativity and
innovation capability has a great deal of potential for
new product development and service design. For local
food producers, social media offers cost-efficient
opportunities for involving customers in product and
service development. The aim of the study is to explore
the potential of a co-creation approach for local food
producers and how to engage consumers in that
co-creation. The study is dyadic, taking both the
consumers' and producers' perspectives. The results
indicate that consumers seem to be interested in having
long-term relationships with producers. Their motivations
to participate in co-creation processes were found to be
mostly related to the possibility of producing better
products and of learning and gaining new insights. The
producers who participated in our study have already
taken the first steps in using social media, and the next
logical step would be utilising social media in the
co-creation process.
Original language | English |
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Pages (from-to) | 71-89 |
Journal | International Journal of Technology Marketing |
Volume | 12 |
Issue number | 1 |
DOIs | |
Publication status | Published - 1 Jan 2017 |
MoE publication type | A1 Journal article-refereed |
Keywords
- co-creation
- local food
- new product development
- open innovation
- social media
- case study
- consumer
- co-development
- co-design
- user involvement
- sustainability