Human factors approach to study border control automation impacts and needs: Methodology and preliminary results of field studies

Elise Le Guellec, Christine Megard, Grigore M. Havârneanu, Sonia Huguenin, Virginie Papillault, Juliette Richoux, Sirra Toivonen

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    1 Citation (Scopus)

    Abstract

    Passenger flows are continuously increasing in Europe and the number of border guards does not increase as quickly as it needs. The use of automatic systems such as e-gates and kiosks is envisaged to enhance security and to facilitate the border crossing. Border control activity should be thoroughly studied in order to understand in which ways it would be impacted by the introduction of more technological systems. The purpose of this study is to analyze the current border guards’ activities from a human factor point of view and to provide recommendations and requirements regarding the introduction of the future regulation and the use of automatic systems. The paper introduces the methodology used to investigate human factors at four types of borders based on a systemic human factors approach, organizational factors, technical tools and environmental aspects.

    Original languageEnglish
    Title of host publicationAdvances in Human Factors, Software, and Systems Engineering
    Subtitle of host publicationProceedings of the AHFE 2017 International Conference on Human Factors, Software, and Systems Engineering, 2017
    PublisherSpringer
    Pages16-24
    Number of pages9
    ISBN (Electronic)978-3-319-60011-6
    ISBN (Print)978-3-319-60010-9
    DOIs
    Publication statusPublished - 1 Jan 2018
    MoE publication typeA4 Article in a conference publication
    EventInternational Conference on Applied Human Factors and Ergonomics: International Conference on Human Factors, Software, and Systems Engineering - Los Angeles, United States
    Duration: 17 Jul 201721 Jul 2017
    Conference number: 8

    Publication series

    SeriesAdvances in Intelligent Systems and Computing
    Volume598
    ISSN2194-5357

    Conference

    ConferenceInternational Conference on Applied Human Factors and Ergonomics
    Abbreviated titleAHFE 2017
    CountryUnited States
    CityLos Angeles
    Period17/07/1721/07/17

    Fingerprint

    Human engineering
    Automation

    Keywords

    • Automated border check
    • Border guards
    • Cognitive models
    • Europe
    • Man machine allocation
    • Recommendations
    • Smart Borders

    Cite this

    Le Guellec, E., Megard, C., Havârneanu, G. M., Huguenin, S., Papillault, V., Richoux, J., & Toivonen, S. (2018). Human factors approach to study border control automation impacts and needs: Methodology and preliminary results of field studies. In Advances in Human Factors, Software, and Systems Engineering: Proceedings of the AHFE 2017 International Conference on Human Factors, Software, and Systems Engineering, 2017 (pp. 16-24). Springer. Advances in Intelligent Systems and Computing, Vol.. 598 https://doi.org/10.1007/978-3-319-60011-6_2
    Le Guellec, Elise ; Megard, Christine ; Havârneanu, Grigore M. ; Huguenin, Sonia ; Papillault, Virginie ; Richoux, Juliette ; Toivonen, Sirra. / Human factors approach to study border control automation impacts and needs : Methodology and preliminary results of field studies. Advances in Human Factors, Software, and Systems Engineering: Proceedings of the AHFE 2017 International Conference on Human Factors, Software, and Systems Engineering, 2017. Springer, 2018. pp. 16-24 (Advances in Intelligent Systems and Computing, Vol. 598).
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    title = "Human factors approach to study border control automation impacts and needs: Methodology and preliminary results of field studies",
    abstract = "Passenger flows are continuously increasing in Europe and the number of border guards does not increase as quickly as it needs. The use of automatic systems such as e-gates and kiosks is envisaged to enhance security and to facilitate the border crossing. Border control activity should be thoroughly studied in order to understand in which ways it would be impacted by the introduction of more technological systems. The purpose of this study is to analyze the current border guards’ activities from a human factor point of view and to provide recommendations and requirements regarding the introduction of the future regulation and the use of automatic systems. The paper introduces the methodology used to investigate human factors at four types of borders based on a systemic human factors approach, organizational factors, technical tools and environmental aspects.",
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    Le Guellec, E, Megard, C, Havârneanu, GM, Huguenin, S, Papillault, V, Richoux, J & Toivonen, S 2018, Human factors approach to study border control automation impacts and needs: Methodology and preliminary results of field studies. in Advances in Human Factors, Software, and Systems Engineering: Proceedings of the AHFE 2017 International Conference on Human Factors, Software, and Systems Engineering, 2017. Springer, Advances in Intelligent Systems and Computing, vol. 598, pp. 16-24, International Conference on Applied Human Factors and Ergonomics, Los Angeles, United States, 17/07/17. https://doi.org/10.1007/978-3-319-60011-6_2

    Human factors approach to study border control automation impacts and needs : Methodology and preliminary results of field studies. / Le Guellec, Elise; Megard, Christine; Havârneanu, Grigore M.; Huguenin, Sonia; Papillault, Virginie; Richoux, Juliette; Toivonen, Sirra.

    Advances in Human Factors, Software, and Systems Engineering: Proceedings of the AHFE 2017 International Conference on Human Factors, Software, and Systems Engineering, 2017. Springer, 2018. p. 16-24 (Advances in Intelligent Systems and Computing, Vol. 598).

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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    AU - Huguenin, Sonia

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    AU - Toivonen, Sirra

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    Le Guellec E, Megard C, Havârneanu GM, Huguenin S, Papillault V, Richoux J et al. Human factors approach to study border control automation impacts and needs: Methodology and preliminary results of field studies. In Advances in Human Factors, Software, and Systems Engineering: Proceedings of the AHFE 2017 International Conference on Human Factors, Software, and Systems Engineering, 2017. Springer. 2018. p. 16-24. (Advances in Intelligent Systems and Computing, Vol. 598). https://doi.org/10.1007/978-3-319-60011-6_2