Abstract
Passenger flows are continuously increasing in Europe and the number of border guards does not increase as quickly as it needs. The use of automatic systems such as e-gates and kiosks is envisaged to enhance security and to facilitate the border crossing. Border control activity should be thoroughly studied in order to understand in which ways it would be impacted by the introduction of more technological systems. The purpose of this study is to analyze the current border guards’ activities from a human factor point of view and to provide recommendations and requirements regarding the introduction of the future regulation and the use of automatic systems. The paper introduces the methodology used to investigate human factors at four types of borders based on a systemic human factors approach, organizational factors, technical tools and environmental aspects.
| Original language | English |
|---|---|
| Title of host publication | Advances in Human Factors, Software, and Systems Engineering |
| Subtitle of host publication | Proceedings of the AHFE 2017 International Conference on Human Factors, Software, and Systems Engineering, 2017 |
| Publisher | Springer |
| Pages | 16-24 |
| Number of pages | 9 |
| ISBN (Electronic) | 978-3-319-60011-6 |
| ISBN (Print) | 978-3-319-60010-9 |
| DOIs | |
| Publication status | Published - 1 Jan 2018 |
| MoE publication type | A4 Article in a conference publication |
| Event | International Conference on Applied Human Factors and Ergonomics: International Conference on Human Factors, Software, and Systems Engineering - Los Angeles, United States Duration: 17 Jul 2017 → 21 Jul 2017 Conference number: 8 |
Publication series
| Name | Advances in Intelligent Systems and Computing |
|---|---|
| Volume | 598 |
| ISSN (Print) | 2194-5357 |
Conference
| Conference | International Conference on Applied Human Factors and Ergonomics |
|---|---|
| Abbreviated title | AHFE 2017 |
| Country | United States |
| City | Los Angeles |
| Period | 17/07/17 → 21/07/17 |
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Keywords
- Automated border check
- Border guards
- Cognitive models
- Europe
- Man machine allocation
- Recommendations
- Smart Borders
Cite this
}
Human factors approach to study border control automation impacts and needs : Methodology and preliminary results of field studies. / Le Guellec, Elise; Megard, Christine; Havârneanu, Grigore M.; Huguenin, Sonia; Papillault, Virginie; Richoux, Juliette; Toivonen, Sirra.
Advances in Human Factors, Software, and Systems Engineering: Proceedings of the AHFE 2017 International Conference on Human Factors, Software, and Systems Engineering, 2017. Springer, 2018. p. 16-24 (Advances in Intelligent Systems and Computing, Vol. 598).Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review
TY - GEN
T1 - Human factors approach to study border control automation impacts and needs
T2 - Methodology and preliminary results of field studies
AU - Le Guellec, Elise
AU - Megard, Christine
AU - Havârneanu, Grigore M.
AU - Huguenin, Sonia
AU - Papillault, Virginie
AU - Richoux, Juliette
AU - Toivonen, Sirra
N1 - Affiliate conference: Conference on Human Factors, Software, and Systems Engineering. Project: 102462
PY - 2018/1/1
Y1 - 2018/1/1
N2 - Passenger flows are continuously increasing in Europe and the number of border guards does not increase as quickly as it needs. The use of automatic systems such as e-gates and kiosks is envisaged to enhance security and to facilitate the border crossing. Border control activity should be thoroughly studied in order to understand in which ways it would be impacted by the introduction of more technological systems. The purpose of this study is to analyze the current border guards’ activities from a human factor point of view and to provide recommendations and requirements regarding the introduction of the future regulation and the use of automatic systems. The paper introduces the methodology used to investigate human factors at four types of borders based on a systemic human factors approach, organizational factors, technical tools and environmental aspects.
AB - Passenger flows are continuously increasing in Europe and the number of border guards does not increase as quickly as it needs. The use of automatic systems such as e-gates and kiosks is envisaged to enhance security and to facilitate the border crossing. Border control activity should be thoroughly studied in order to understand in which ways it would be impacted by the introduction of more technological systems. The purpose of this study is to analyze the current border guards’ activities from a human factor point of view and to provide recommendations and requirements regarding the introduction of the future regulation and the use of automatic systems. The paper introduces the methodology used to investigate human factors at four types of borders based on a systemic human factors approach, organizational factors, technical tools and environmental aspects.
KW - Automated border check
KW - Border guards
KW - Cognitive models
KW - Europe
KW - Man machine allocation
KW - Recommendations
KW - Smart Borders
UR - http://www.scopus.com/inward/record.url?scp=85026256226&partnerID=8YFLogxK
U2 - 10.1007/978-3-319-60011-6_2
DO - 10.1007/978-3-319-60011-6_2
M3 - Conference article in proceedings
SN - 978-3-319-60010-9
T3 - Advances in Intelligent Systems and Computing
SP - 16
EP - 24
BT - Advances in Human Factors, Software, and Systems Engineering
PB - Springer
ER -