Human operator perspective to autonomic network management

Marja Liinasuo; Iina Aaltonen; Hannu Karvonen; Beatriz Fuentes; Alfonso Castro

Human operator perspective to autonomic network management

Marja Liinasuo
, Iina Aaltonen
, Hannu Karvonen
, Beatriz Fuentes
, Alfonso Castro

Telefonica Group

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

2 Citations (Scopus)

Abstract

Autonomic Communications is a promising approach for the management of future networks, based on providing self-management and other self-x capabilities to the network elements. Network Governance approach aims to develop new methods for operators to efficiently manage this intelligent infrastructure, ensuring human-to-network communication. This paper presents an interview-based analysis of the expertise of human network operators in their network management activity and the derived requirements for the governance of a self-managed network from a human point of view. The requirements cover the aspects of trust, division of labor between human operators and self-x functionalities, self-x design and human-to-network interface

Original language	English
Title of host publication	ACHI 2012: The Fifth International Conference on Advances in Computer-Human Interactions
Publisher	International Academy, Research, and Industry Association IARIA
Pages	128-134
ISBN (Print)	978-1-61208-177-9
Publication status	Published - 2012
MoE publication type	A4 Article in a conference publication
Event	5th International Conference on Advances in Computer-Human Interactions, ACHI 2012 - Valencia, Spain Duration: 30 Jan 2012 → 4 Feb 2012

Conference

Conference	5th International Conference on Advances in Computer-Human Interactions, ACHI 2012
Abbreviated title	ACHI 2012
Country/Territory	Spain
City	Valencia
Period	30/01/12 → 4/02/12

Keywords

autonomic networks
self-x
Network Governance
human operators
human factors

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http://www.thinkmind.org/index.php?view=article&articleid=achi_2012_5_40_20138

Cite this

Liinasuo, M., Aaltonen, I., Karvonen, H., Fuentes, B., & Castro, A. (2012). Human operator perspective to autonomic network management. In ACHI 2012: The Fifth International Conference on Advances in Computer-Human Interactions (pp. 128-134). International Academy, Research, and Industry Association IARIA. http://www.thinkmind.org/index.php?view=article&articleid=achi_2012_5_40_20138

@inproceedings{d66df39eba444ad09b95752efc46a48b,

title = "Human operator perspective to autonomic network management",

abstract = "Autonomic Communications is a promising approach for the management of future networks, based on providing self-management and other self-x capabilities to the network elements. Network Governance approach aims to develop new methods for operators to efficiently manage this intelligent infrastructure, ensuring human-to-network communication. This paper presents an interview-based analysis of the expertise of human network operators in their network management activity and the derived requirements for the governance of a self-managed network from a human point of view. The requirements cover the aspects of trust, division of labor between human operators and self-x functionalities, self-x design and human-to-network interface",

keywords = "autonomic networks, self-x, Network Governance, human operators, human factors",

author = "Marja Liinasuo and Iina Aaltonen and Hannu Karvonen and Beatriz Fuentes and Alfonso Castro",

year = "2012",

language = "English",

isbn = "978-1-61208-177-9",

pages = "128--134",

booktitle = "ACHI 2012: The Fifth International Conference on Advances in Computer-Human Interactions",

publisher = "International Academy, Research, and Industry Association IARIA",

address = "United States",

note = "5th International Conference on Advances in Computer-Human Interactions, ACHI 2012, ACHI 2012 ; Conference date: 30-01-2012 Through 04-02-2012",

}

Liinasuo, M, Aaltonen, I, Karvonen, H, Fuentes, B & Castro, A 2012, Human operator perspective to autonomic network management. in ACHI 2012: The Fifth International Conference on Advances in Computer-Human Interactions. International Academy, Research, and Industry Association IARIA, pp. 128-134, 5th International Conference on Advances in Computer-Human Interactions, ACHI 2012, Valencia, Spain, 30/01/12. <http://www.thinkmind.org/index.php?view=article&articleid=achi_2012_5_40_20138>

Human operator perspective to autonomic network management. / Liinasuo, Marja; Aaltonen, Iina; Karvonen, Hannu et al.
ACHI 2012: The Fifth International Conference on Advances in Computer-Human Interactions. International Academy, Research, and Industry Association IARIA, 2012. p. 128-134.

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

TY - GEN

T1 - Human operator perspective to autonomic network management

AU - Liinasuo, Marja

AU - Aaltonen, Iina

AU - Karvonen, Hannu

AU - Fuentes, Beatriz

AU - Castro, Alfonso

PY - 2012

Y1 - 2012

N2 - Autonomic Communications is a promising approach for the management of future networks, based on providing self-management and other self-x capabilities to the network elements. Network Governance approach aims to develop new methods for operators to efficiently manage this intelligent infrastructure, ensuring human-to-network communication. This paper presents an interview-based analysis of the expertise of human network operators in their network management activity and the derived requirements for the governance of a self-managed network from a human point of view. The requirements cover the aspects of trust, division of labor between human operators and self-x functionalities, self-x design and human-to-network interface

AB - Autonomic Communications is a promising approach for the management of future networks, based on providing self-management and other self-x capabilities to the network elements. Network Governance approach aims to develop new methods for operators to efficiently manage this intelligent infrastructure, ensuring human-to-network communication. This paper presents an interview-based analysis of the expertise of human network operators in their network management activity and the derived requirements for the governance of a self-managed network from a human point of view. The requirements cover the aspects of trust, division of labor between human operators and self-x functionalities, self-x design and human-to-network interface

KW - autonomic networks

KW - self-x

KW - Network Governance

KW - human operators

KW - human factors

M3 - Conference article in proceedings

SN - 978-1-61208-177-9

SP - 128

EP - 134

BT - ACHI 2012: The Fifth International Conference on Advances in Computer-Human Interactions

PB - International Academy, Research, and Industry Association IARIA

T2 - 5th International Conference on Advances in Computer-Human Interactions, ACHI 2012

Y2 - 30 January 2012 through 4 February 2012

ER -

Human operator perspective to autonomic network management

Abstract

Conference

Keywords

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