ICT-Based Inter-organisational Knowledge Exchange: A Narrative Literature Review Approach

Yuzhen Zhu (Corresponding author), Efpraxia D. Zamani, Jorge Tiago Martins, Ana Cristina Vasconcelos

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

Abstract

Organisations are increasingly seeking collaborations across organisational boundaries, and the digitalisation of organisation can greatly accelerate people to exchange knowledge in such inter-organisational collaborations. Therefore, Information and Communication Technologies (ICTs) play a more significant role in organisations' inter-organisational knowledge exchange (IOKE) than ever before. However, current studies provide somewhat fragmented perspectives through which knowledge and technology may be interpreted. It is critical now for research and practice to understand how ICTs shape IOKE. This study accordingly explores how IOKE is conceptualised from different ICT perspectives and understand their limitations and implications. The paper contributes to understanding the dynamic nature of IOKE from ICT perspectives and calls for future research to conceptualise IOKE from a more integrative view.

Original languageEnglish
Title of host publicationResponsible AI and Analytics for an Ethical and Inclusive Digitized Society - 20th IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2021, Proceedings
EditorsDenis Dennehy, Anastasia Griva, Nancy Pouloudi, Yogesh K. Dwivedi, Yogesh K. Dwivedi, Ilias Pappas, Ilias Pappas, Matti Mantymaki
PublisherSpringer Science+Business Media
Pages411-422
Number of pages12
ISBN (Print)9783030854461
DOIs
Publication statusPublished - Sep 2021
MoE publication typeA4 Article in a conference publication
Event20th IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2021: Online - Virtual, Galway, Ireland
Duration: 1 Sep 20213 Sep 2021

Publication series

SeriesLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume12896 LNCS
ISSN0302-9743

Conference

Conference20th IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2021
Country/TerritoryIreland
CityGalway
Period1/09/213/09/21

Keywords

  • Inter-organisational collaboration
  • Knowledge exchange
  • Narrative literature review
  • Socio-technical systems
  • Sociomateriality

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