Impact assessment of rural PPP MaaS pilots

Jenni Eckhardt (Corresponding Author), Arttu Lauhkonen, Aki Aapaoja

Research output: Contribution to journalArticleScientificpeer-review

25 Citations (Scopus)
61 Downloads (Pure)


The purpose of this paper is to present the impact assessment results of Mobility as a Service pilots based on public-private collaboration. In the pilots, companies and local and regional stakeholders joined their expertise to experiment with different ways of organizing mobility services in rural areas. The pilots included demand-responsive transport and integrated transport of different user groups and combining trips that include customers paying themselves and those being publicly subsidized. In addition to the call centre service, a smartphone application was introduced. The impact assessment of these pilots spans individual/user, business/organizational and societal levels. The main findings include improved accessibility of transport services in rural areas and resource efficiency in terms of improved occupancy rates of vehicles, reduced driven kilometres and emissions, and cost savings for the public sector.

Original languageEnglish
Article number49
JournalEuropean Transport Research Review
Issue number1
Publication statusPublished - 2020
MoE publication typeA1 Journal article-refereed


  • Impact assessment
  • Mobility as a Service
  • Public-private partnership
  • Rural


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