Abstract
Efficiently exploiting the opportunities opened up by
modern IT to support the order fulfillment process is one
of the most significant enablers of productivity growth
in manufacturing SMEs. However, too often it is not clear
how efficiently the installed IT systems are used and how
well they actually perform - or at least it is rarely
evaluated and developed in a systematic way. The reasons
are numerous but probably most important is the lack of
methodology and tools for regularly and systematically
measuring, analyzing, benchmarking, and improving the IT
efficiency in SMEs, while keeping effort and cost down.
This paper proposes a methodolog implemented in a
software tool for modeling, analyzing, measuring, and
improving the IT efficiency of manufacturing SMEs.
Original language | English |
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Pages (from-to) | 408-413 |
Journal | Procedia CIRP |
Volume | 12 |
DOIs | |
Publication status | Published - 2013 |
MoE publication type | Not Eligible |
Event | 8th CIRP International Conference on Intelligent Computation in Manufacturing Engineering, CIRP ICME'12 - Ischia, Italy Duration: 18 Jul 2012 → 20 Jul 2012 Conference number: 8 |
Keywords
- methodology
- performance
- analysis