Improving manufacturing SMEs' competitiveness through systematic IT efficiency evaluation and advancement

Peter Dürr (Corresponding Author), Anja-Tatjana Braun, Engelbert Westkämper, Thomas Bauernhansl, Mikael Haag, Juhani Heilala, Frank Grossmann

    Research output: Contribution to journalArticleScientificpeer-review

    1 Citation (Scopus)


    Efficiently exploiting the opportunities opened up by modern IT to support the order fulfillment process is one of the most significant enablers of productivity growth in manufacturing SMEs. However, too often it is not clear how efficiently the installed IT systems are used and how well they actually perform - or at least it is rarely evaluated and developed in a systematic way. The reasons are numerous but probably most important is the lack of methodology and tools for regularly and systematically measuring, analyzing, benchmarking, and improving the IT efficiency in SMEs, while keeping effort and cost down. This paper proposes a methodolog implemented in a software tool for modeling, analyzing, measuring, and improving the IT efficiency of manufacturing SMEs.
    Original languageEnglish
    Pages (from-to)408-413
    JournalProcedia CIRP
    Publication statusPublished - 2013
    MoE publication typeNot Eligible
    Event8th CIRP International Conference on Intelligent Computation in Manufacturing Engineering, CIRP ICME'12 - Ischia, Italy
    Duration: 18 Jul 201220 Jul 2012
    Conference number: 8


    • methodology
    • performance
    • analysis


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