Improving manufacturing SMEs' competitiveness through systematic IT efficiency evaluation and advancement

Peter Dürr; Anja-Tatjana Braun; Engelbert Westkämper; Thomas Bauernhansl; Mikael Haag; Juhani Heilala; Frank Grossmann

doi:10.1016/j.procir.2013.09.070

Improving manufacturing SMEs' competitiveness through systematic IT efficiency evaluation and advancement

Peter Dürr^*
, Anja-Tatjana Braun
, Engelbert Westkämper
, Thomas Bauernhansl
, Mikael Haag
, Juhani Heilala
, Frank Grossmann

^*Corresponding author for this work

Fraunhofer Institute for Manufacturing Engineering and Automation (IPA)
Grossmann IT GmbH

Research output: Contribution to journal › Article › Scientific › peer-review

1 Citation (Scopus)

Abstract

Efficiently exploiting the opportunities opened up by modern IT to support the order fulfillment process is one of the most significant enablers of productivity growth in manufacturing SMEs. However, too often it is not clear how efficiently the installed IT systems are used and how well they actually perform - or at least it is rarely evaluated and developed in a systematic way. The reasons are numerous but probably most important is the lack of methodology and tools for regularly and systematically measuring, analyzing, benchmarking, and improving the IT efficiency in SMEs, while keeping effort and cost down. This paper proposes a methodolog implemented in a software tool for modeling, analyzing, measuring, and improving the IT efficiency of manufacturing SMEs.

Original language	English
Pages (from-to)	408-413
Journal	Procedia CIRP
Volume	12
DOIs	https://doi.org/10.1016/j.procir.2013.09.070
Publication status	Published - 2013
MoE publication type	Not Eligible
Event	8th CIRP International Conference on Intelligent Computation in Manufacturing Engineering, CIRP ICME'12 - Ischia, Italy Duration: 18 Jul 2012 → 20 Jul 2012 Conference number: 8

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 8 Decent Work and Economic Growth
SDG 9 Industry, Innovation, and Infrastructure

Keywords

methodology
performance
analysis

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10.1016/j.procir.2013.09.070Licence: CC BY-NC-ND

Cite this

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title = "Improving manufacturing SMEs' competitiveness through systematic IT efficiency evaluation and advancement",

abstract = "Efficiently exploiting the opportunities opened up by modern IT to support the order fulfillment process is one of the most significant enablers of productivity growth in manufacturing SMEs. However, too often it is not clear how efficiently the installed IT systems are used and how well they actually perform - or at least it is rarely evaluated and developed in a systematic way. The reasons are numerous but probably most important is the lack of methodology and tools for regularly and systematically measuring, analyzing, benchmarking, and improving the IT efficiency in SMEs, while keeping effort and cost down. This paper proposes a methodolog implemented in a software tool for modeling, analyzing, measuring, and improving the IT efficiency of manufacturing SMEs.",

keywords = "methodology, performance, analysis",

author = "Peter D{\"u}rr and Anja-Tatjana Braun and Engelbert Westk{\"a}mper and Thomas Bauernhansl and Mikael Haag and Juhani Heilala and Frank Grossmann",

note = "Project code: 40017; 8th CIRP International Conference on Intelligent Computation in Manufacturing Engineering, CIRP ICME'12, CIRP ICME'12 ; Conference date: 18-07-2012 Through 20-07-2012",

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AU - Dürr, Peter

AU - Braun, Anja-Tatjana

AU - Westkämper, Engelbert

AU - Bauernhansl, Thomas

AU - Haag, Mikael

AU - Heilala, Juhani

AU - Grossmann, Frank

N1 - Conference code: 8

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N2 - Efficiently exploiting the opportunities opened up by modern IT to support the order fulfillment process is one of the most significant enablers of productivity growth in manufacturing SMEs. However, too often it is not clear how efficiently the installed IT systems are used and how well they actually perform - or at least it is rarely evaluated and developed in a systematic way. The reasons are numerous but probably most important is the lack of methodology and tools for regularly and systematically measuring, analyzing, benchmarking, and improving the IT efficiency in SMEs, while keeping effort and cost down. This paper proposes a methodolog implemented in a software tool for modeling, analyzing, measuring, and improving the IT efficiency of manufacturing SMEs.

AB - Efficiently exploiting the opportunities opened up by modern IT to support the order fulfillment process is one of the most significant enablers of productivity growth in manufacturing SMEs. However, too often it is not clear how efficiently the installed IT systems are used and how well they actually perform - or at least it is rarely evaluated and developed in a systematic way. The reasons are numerous but probably most important is the lack of methodology and tools for regularly and systematically measuring, analyzing, benchmarking, and improving the IT efficiency in SMEs, while keeping effort and cost down. This paper proposes a methodolog implemented in a software tool for modeling, analyzing, measuring, and improving the IT efficiency of manufacturing SMEs.

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KW - performance

KW - analysis

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DO - 10.1016/j.procir.2013.09.070

M3 - Article

SN - 2212-8271

VL - 12

SP - 408

EP - 413

JO - Procedia CIRP

JF - Procedia CIRP

T2 - 8th CIRP International Conference on Intelligent Computation in Manufacturing Engineering, CIRP ICME'12

Y2 - 18 July 2012 through 20 July 2012

ER -

Improving manufacturing SMEs' competitiveness through systematic IT efficiency evaluation and advancement

Abstract

UN SDGs

Keywords

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