Abstract
This paper and accompanied poster presents first phase
results of an on-going research project which target is
to identify and classify different knowledge transfer
mechanisms of service business development. The first
classification revealed that mechanisms differ on the
basis of how many parties are involved and what is the
role of intermediaries in the knowledge transfer process.
In relation to the SECI -model, most of the mechanisms
aim at 'externalisation' and 'combination' of knowledge
and less mechanisms aim at 'socialization' and
'internalization'.
Original language | English |
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Title of host publication | Proceedings of the 11th European Conference on Knowledge Management |
Place of Publication | Reading, UK |
Publisher | Academic Conferences International (ACI) |
Pages | 1216-1218 |
ISBN (Print) | 978-1-906638-71-9, 978-1-906638-70-2 |
Publication status | Published - 2010 |
MoE publication type | B3 Non-refereed article in conference proceedings |
Event | 11th European Conference on Knowledge Management, ECKM 2010 - Famalicão , Portugal Duration: 2 Sept 2010 → 3 Sept 2010 |
Conference
Conference | 11th European Conference on Knowledge Management, ECKM 2010 |
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Abbreviated title | ECKM 2010 |
Country/Territory | Portugal |
City | Famalicão |
Period | 2/09/10 → 3/09/10 |
Keywords
- knowledge transfer
- service business