In search for knowledge transfer mechanisms of service business capabilities

Jari Konttinen; Nina Rilla; Katri Kallio; Anssi Smedlund

In search for knowledge transfer mechanisms of service business capabilities

Jari Konttinen
, Nina Rilla
, Katri Kallio
, Anssi Smedlund

Aalto University

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific

Abstract

This paper and accompanied poster presents first phase results of an on-going research project which target is to identify and classify different knowledge transfer mechanisms of service business development. The first classification revealed that mechanisms differ on the basis of how many parties are involved and what is the role of intermediaries in the knowledge transfer process. In relation to the SECI -model, most of the mechanisms aim at 'externalisation' and 'combination' of knowledge and less mechanisms aim at 'socialization' and 'internalization'.

Original language	English
Title of host publication	Proceedings of the 11th European Conference on Knowledge Management
Place of Publication	Reading, UK
Publisher	Academic Conferences International (ACI)
Pages	1216-1218
ISBN (Print)	978-1-906638-71-9, 978-1-906638-70-2
Publication status	Published - 2010
MoE publication type	B3 Non-refereed article in conference proceedings
Event	11th European Conference on Knowledge Management, ECKM 2010 - Famalicão , Portugal Duration: 2 Sept 2010 → 3 Sept 2010

Conference

Conference	11th European Conference on Knowledge Management, ECKM 2010
Abbreviated title	ECKM 2010
Country/Territory	Portugal
City	Famalicão
Period	2/09/10 → 3/09/10

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 8 Decent Work and Economic Growth
SDG 9 Industry, Innovation, and Infrastructure

Keywords

knowledge transfer
service business

Cite this

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title = "In search for knowledge transfer mechanisms of service business capabilities",

abstract = "This paper and accompanied poster presents first phase results of an on-going research project which target is to identify and classify different knowledge transfer mechanisms of service business development. The first classification revealed that mechanisms differ on the basis of how many parties are involved and what is the role of intermediaries in the knowledge transfer process. In relation to the SECI -model, most of the mechanisms aim at 'externalisation' and 'combination' of knowledge and less mechanisms aim at 'socialization' and 'internalization'.",

keywords = "knowledge transfer, service business",

author = "Jari Konttinen and Nina Rilla and Katri Kallio and Anssi Smedlund",

note = "Project code: 39879; 11th European Conference on Knowledge Management, ECKM 2010, ECKM 2010 ; Conference date: 02-09-2010 Through 03-09-2010",

year = "2010",

language = "English",

isbn = "978-1-906638-71-9",

pages = "1216--1218",

booktitle = "Proceedings of the 11th European Conference on Knowledge Management",

publisher = "Academic Conferences International (ACI)",

address = "United Kingdom",

}

In search for knowledge transfer mechanisms of service business capabilities. / Konttinen, Jari; Rilla, Nina; Kallio, Katri et al.
Proceedings of the 11th European Conference on Knowledge Management. Reading, UK: Academic Conferences International (ACI), 2010. p. 1216-1218.

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific

TY - GEN

T1 - In search for knowledge transfer mechanisms of service business capabilities

AU - Konttinen, Jari

AU - Rilla, Nina

AU - Kallio, Katri

AU - Smedlund, Anssi

N1 - Project code: 39879

PY - 2010

Y1 - 2010

N2 - This paper and accompanied poster presents first phase results of an on-going research project which target is to identify and classify different knowledge transfer mechanisms of service business development. The first classification revealed that mechanisms differ on the basis of how many parties are involved and what is the role of intermediaries in the knowledge transfer process. In relation to the SECI -model, most of the mechanisms aim at 'externalisation' and 'combination' of knowledge and less mechanisms aim at 'socialization' and 'internalization'.

AB - This paper and accompanied poster presents first phase results of an on-going research project which target is to identify and classify different knowledge transfer mechanisms of service business development. The first classification revealed that mechanisms differ on the basis of how many parties are involved and what is the role of intermediaries in the knowledge transfer process. In relation to the SECI -model, most of the mechanisms aim at 'externalisation' and 'combination' of knowledge and less mechanisms aim at 'socialization' and 'internalization'.

KW - knowledge transfer

KW - service business

M3 - Conference article in proceedings

SN - 978-1-906638-71-9

SN - 978-1-906638-70-2

SP - 1216

EP - 1218

BT - Proceedings of the 11th European Conference on Knowledge Management

PB - Academic Conferences International (ACI)

CY - Reading, UK

T2 - 11th European Conference on Knowledge Management, ECKM 2010

Y2 - 2 September 2010 through 3 September 2010

ER -

In search for knowledge transfer mechanisms of service business capabilities

Abstract

Conference

UN SDGs

Keywords

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Cite this