Institutional pluralism as a driver for innovation

Jaakko Siltaloppi, Kaisa Koskela-Huotari, Stephen Vargo

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientific


Recent research points to a service-based and systemic understanding of innovation in which focus is on the shared value co-creation practices shaped collaboratively by many actors. This research seeks to understand where and how new value co-creation practices emerge. Institutional pluralism, or the
diversity of rules, norms and schemas that constrain and guide human action, offers the basis for answering this question. Actors encounter contradictory situations when multiple prescriptions for action are activated in a specific situation. This elevates their conscious problem solving which allows
them to develop new solutions to resolve issues at hand, these solutions carrying the potential for institutionalization across a broader system. This view has implications for studying innovation at both micro and macro levels
Original languageEnglish
Title of host publicationProceedings of 24th Annual RESER Conference 2014
PublisherVTT Technical Research Centre of Finland
ISBN (Print)978-951-38-7436-0
Publication statusPublished - 2014
MoE publication typeNot Eligible
Event24th Annual RESER Conference, RESER 2014: Services and New Societal Challenges: Innovation for Sustainable Growth and Welfare - Helsinki, Finland
Duration: 11 Sept 201413 Sept 2014
Conference number: 24


Conference24th Annual RESER Conference, RESER 2014
Abbreviated titleRESER 2014


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