@inbook{59b90235a6f24f208df883977051dc96,
title = "Inter-enterprise eCollaboration in sales and service of one-of-kind products",
author = "Iris Karvonen and Kim Jansson and Martin Ollus and Ingo Hartel and Gerhard Burger and Maria Anastasiou and Pekka V{\"a}likangas",
note = "TUO",
year = "2002",
month = sep,
language = "English",
isbn = "978-1-58603-284-5",
volume = "2",
pages = "1388--1395",
editor = "Brian Stanford-Smith and Enrica Chiozza and Mireille Edin",
booktitle = "Challenges and Achievements in E-business and E-work",
publisher = "IOS Press",
address = "Netherlands",
}