Issues on user acceptance and experience in smart interoperability environments

M. Kynsilehto; T. Olsson; Marketta Niemelä

doi:10.1145/1930488.1930526

Issues on user acceptance and experience in smart interoperability environments

M. Kynsilehto, T. Olsson, Marketta Niemelä

Tampere University of Technology (TUT)

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

5 Citations (Scopus)

Abstract

We studied early user acceptance and experience issues related to smart environments based on interoperability.
We present the results of the user study and discuss issues that seem to affect the user experience and acceptance of smart environments utilizing interoperability. Especially, elements related to proactiveness of technology, namely agency, autonomy and monitoring, appear to be critical in considering future adoption of new services. We also discuss methodological concerns in regards to suitability of the selected scenario method, the maturity of technology as well as reliability of the results.

Original language	English
Title of host publication	Proceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments, MindTrek 2010
Publisher	Association for Computing Machinery ACM
Pages	178-182
ISBN (Print)	978-1-4503-0011-7
DOIs	https://doi.org/10.1145/1930488.1930526
Publication status	Published - 2010
MoE publication type	A4 Article in a conference publication
Event	14th International Academic MindTrek Conference: Envisioning Future Media Environments, MindTrek 2010 - Tampere, Finland Duration: 6 Oct 2010 → 8 Oct 2010

Conference

Conference	14th International Academic MindTrek Conference: Envisioning Future Media Environments, MindTrek 2010
Country/Territory	Finland
City	Tampere
Period	6/10/10 → 8/10/10

Keywords

Human factors
Illustrated scenarios
Interoperability
Smart environment
User acceptance
User experience
User study

Access to Document

10.1145/1930488.1930526

Cite this

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title = "Issues on user acceptance and experience in smart interoperability environments",

abstract = "We studied early user acceptance and experience issues related to smart environments based on interoperability. We present the results of the user study and discuss issues that seem to affect the user experience and acceptance of smart environments utilizing interoperability. Especially, elements related to proactiveness of technology, namely agency, autonomy and monitoring, appear to be critical in considering future adoption of new services. We also discuss methodological concerns in regards to suitability of the selected scenario method, the maturity of technology as well as reliability of the results.",

keywords = "Human factors, Illustrated scenarios, Interoperability, Smart environment, User acceptance, User experience, User study",

author = "M. Kynsilehto and T. Olsson and Marketta Niemel{\"a}",

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doi = "10.1145/1930488.1930526",

language = "English",

isbn = "978-1-4503-0011-7",

pages = "178--182",

booktitle = "Proceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments, MindTrek 2010",

publisher = "Association for Computing Machinery ACM",

address = "United States",

note = "14th International Academic MindTrek Conference: Envisioning Future Media Environments, MindTrek 2010 ; Conference date: 06-10-2010 Through 08-10-2010",

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Kynsilehto, M, Olsson, T & Niemelä, M 2010, Issues on user acceptance and experience in smart interoperability environments. in Proceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments, MindTrek 2010. Association for Computing Machinery ACM, pp. 178-182, 14th International Academic MindTrek Conference: Envisioning Future Media Environments, MindTrek 2010, Tampere, Finland, 6/10/10. https://doi.org/10.1145/1930488.1930526

Issues on user acceptance and experience in smart interoperability environments. / Kynsilehto, M.; Olsson, T.; Niemelä, Marketta.

Proceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments, MindTrek 2010. Association for Computing Machinery ACM, 2010. p. 178-182.

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

TY - GEN

T1 - Issues on user acceptance and experience in smart interoperability environments

AU - Kynsilehto, M.

AU - Olsson, T.

AU - Niemelä, Marketta

PY - 2010

Y1 - 2010

N2 - We studied early user acceptance and experience issues related to smart environments based on interoperability. We present the results of the user study and discuss issues that seem to affect the user experience and acceptance of smart environments utilizing interoperability. Especially, elements related to proactiveness of technology, namely agency, autonomy and monitoring, appear to be critical in considering future adoption of new services. We also discuss methodological concerns in regards to suitability of the selected scenario method, the maturity of technology as well as reliability of the results.

AB - We studied early user acceptance and experience issues related to smart environments based on interoperability. We present the results of the user study and discuss issues that seem to affect the user experience and acceptance of smart environments utilizing interoperability. Especially, elements related to proactiveness of technology, namely agency, autonomy and monitoring, appear to be critical in considering future adoption of new services. We also discuss methodological concerns in regards to suitability of the selected scenario method, the maturity of technology as well as reliability of the results.

KW - Human factors

KW - Illustrated scenarios

KW - Interoperability

KW - Smart environment

KW - User acceptance

KW - User experience

KW - User study

U2 - 10.1145/1930488.1930526

DO - 10.1145/1930488.1930526

M3 - Conference article in proceedings

SN - 978-1-4503-0011-7

SP - 178

EP - 182

BT - Proceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments, MindTrek 2010

PB - Association for Computing Machinery ACM

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Y2 - 6 October 2010 through 8 October 2010

ER -

Issues on user acceptance and experience in smart interoperability environments

Abstract

Conference

Keywords

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