Key drivers of customer value in business-to-business security guard services

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleScientificpeer-review

Original languageEnglish
Title of host publicationSafety and Security Engineering IV
EditorsM. Guarascio, G. Reniers, C.A. Brebbia, F. Garzia
Place of PublicationSouthampton
PublisherWIT Press
Chapter3
Pages137-148
ISBN (Electronic)978-1-84564-523-6
ISBN (Print)978-1-84564-522-9
Publication statusPublished - 2011
MoE publication typeA3 Part of a book or another research book

Cite this

Jähi, M. (2011). Key drivers of customer value in business-to-business security guard services. In M. Guarascio, G. Reniers, C. A. Brebbia, & F. Garzia (Eds.), Safety and Security Engineering IV (pp. 137-148). Southampton: WIT Press.
Jähi, Markus. / Key drivers of customer value in business-to-business security guard services. Safety and Security Engineering IV. editor / M. Guarascio ; G. Reniers ; C.A. Brebbia ; F. Garzia. Southampton : WIT Press, 2011. pp. 137-148
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booktitle = "Safety and Security Engineering IV",
publisher = "WIT Press",
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Jähi, M 2011, Key drivers of customer value in business-to-business security guard services. in M Guarascio, G Reniers, CA Brebbia & F Garzia (eds), Safety and Security Engineering IV. WIT Press, Southampton, pp. 137-148.

Key drivers of customer value in business-to-business security guard services. / Jähi, Markus.

Safety and Security Engineering IV. ed. / M. Guarascio; G. Reniers; C.A. Brebbia; F. Garzia. Southampton : WIT Press, 2011. p. 137-148.

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleScientificpeer-review

TY - CHAP

T1 - Key drivers of customer value in business-to-business security guard services

AU - Jähi, Markus

N1 - Project code: 31806

PY - 2011

Y1 - 2011

M3 - Chapter or book article

SN - 978-1-84564-522-9

SP - 137

EP - 148

BT - Safety and Security Engineering IV

A2 - Guarascio, M.

A2 - Reniers, G.

A2 - Brebbia, C.A.

A2 - Garzia, F.

PB - WIT Press

CY - Southampton

ER -

Jähi M. Key drivers of customer value in business-to-business security guard services. In Guarascio M, Reniers G, Brebbia CA, Garzia F, editors, Safety and Security Engineering IV. Southampton: WIT Press. 2011. p. 137-148