Key drivers of customer value in business-to-business security guard services

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleScientificpeer-review

Original languageEnglish
Title of host publicationSafety and Security Engineering IV
EditorsM. Guarascio, G. Reniers, C.A. Brebbia, F. Garzia
Place of PublicationSouthampton
PublisherWIT Press
Chapter3
Pages137-148
ISBN (Electronic)978-1-84564-523-6
ISBN (Print)978-1-84564-522-9
Publication statusPublished - 2011
MoE publication typeA3 Part of a book or another research book

Cite this

Jähi, M. (2011). Key drivers of customer value in business-to-business security guard services. In M. Guarascio, G. Reniers, C. A. Brebbia, & F. Garzia (Eds.), Safety and Security Engineering IV (pp. 137-148). WIT Press.