Abstract
The purpose of the paper is to empirically study firms’ practises of knowledge and intellectual property (IP) management in customer-supplier relationships. The work applies the qualitative methodology of multiple case studies, and the material was collected in semistructured interviews with management personnel at 36 organisations in Finland and in the Netherlands. Almost every firm had innovation relationships with their customers and suppliers, but the forms these relationships took, and the kinds of practices they involved, varied greatly. As a result, the firms considered the management of knowledge and IP in these relationships very challenging. We argue that by distinguishing knowledge management in the exploration phase of new business from knowledge management in the exploitation phase of innovation outcome, the firms could manage the knowledge and IP better. Accordingly, the paper introduces three propositions to support the knowledge and IP management in customer-supplier relationships.
| Original language | English |
|---|---|
| Title of host publication | Exploiting Intellectual Property to Promote Innovation and Create Value |
| Publisher | World Scientific Publishing |
| Pages | 195-221 |
| Number of pages | 27 |
| ISBN (Electronic) | 9781786343512 |
| ISBN (Print) | 9781786343505 |
| DOIs | |
| Publication status | Published - 1 Jan 2017 |
| MoE publication type | D2 Article in professional manuals or guides or professional information systems or text book material |
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Keywords
- Customer-supplier relationship
- Innovation
- Intellectual property
- Knowledge management
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Knowledge and intellectual property management in customer-supplier relationships. / Paasi, Jaakko; Luoma, Tuija; Valkokari, Katri; Lee, Nari.
Exploiting Intellectual Property to Promote Innovation and Create Value. World Scientific Publishing, 2017. p. 195-221.Research output: Chapter in Book/Report/Conference proceeding › Chapter or book article › Professional
TY - CHAP
T1 - Knowledge and intellectual property management in customer-supplier relationships
AU - Paasi, Jaakko
AU - Luoma, Tuija
AU - Valkokari, Katri
AU - Lee, Nari
PY - 2017/1/1
Y1 - 2017/1/1
N2 - The purpose of the paper is to empirically study firms’ practises of knowledge and intellectual property (IP) management in customer-supplier relationships. The work applies the qualitative methodology of multiple case studies, and the material was collected in semistructured interviews with management personnel at 36 organisations in Finland and in the Netherlands. Almost every firm had innovation relationships with their customers and suppliers, but the forms these relationships took, and the kinds of practices they involved, varied greatly. As a result, the firms considered the management of knowledge and IP in these relationships very challenging. We argue that by distinguishing knowledge management in the exploration phase of new business from knowledge management in the exploitation phase of innovation outcome, the firms could manage the knowledge and IP better. Accordingly, the paper introduces three propositions to support the knowledge and IP management in customer-supplier relationships.
AB - The purpose of the paper is to empirically study firms’ practises of knowledge and intellectual property (IP) management in customer-supplier relationships. The work applies the qualitative methodology of multiple case studies, and the material was collected in semistructured interviews with management personnel at 36 organisations in Finland and in the Netherlands. Almost every firm had innovation relationships with their customers and suppliers, but the forms these relationships took, and the kinds of practices they involved, varied greatly. As a result, the firms considered the management of knowledge and IP in these relationships very challenging. We argue that by distinguishing knowledge management in the exploration phase of new business from knowledge management in the exploitation phase of innovation outcome, the firms could manage the knowledge and IP better. Accordingly, the paper introduces three propositions to support the knowledge and IP management in customer-supplier relationships.
KW - Customer-supplier relationship
KW - Innovation
KW - Intellectual property
KW - Knowledge management
UR - http://www.scopus.com/inward/record.url?scp=85041610217&partnerID=8YFLogxK
U2 - 10.1142/9781786343512_0010
DO - 10.1142/9781786343512_0010
M3 - Chapter or book article
SN - 9781786343505
SP - 195
EP - 221
BT - Exploiting Intellectual Property to Promote Innovation and Create Value
PB - World Scientific Publishing
ER -