TY - CHAP
T1 - Knowledge Creation and Management: The Case of Fortum Engineering Ltd
AU - Kazi, Abdul Samad
AU - Puttonen, Jari
AU - Sulkusalmi, M.ika
AU - Välikangas, Pekka
AU - Hannus, Matti
N1 - LIS: A2
CA2: RTE2
CA: RTE
PY - 2001
Y1 - 2001
N2 - A clear understanding of what constitutes knowledge, knowledge management, knowledge processes (identification, collection, organisation, sharing, adaptation, usage and re-creation), and knowledge enablers (culture, technology, measurement, strategy and leadership) is essential. The aim is both to increase and to enable an individual to participate in decision making based on value-added information in addition to being in a position to exercise control over his or her work domain. This chapter advocates the appropriate use of technology for culture and social norms, which may be seen as a core need for knowledge management success. The coverage is primarily on knowledge know-how and, more so perhaps, minimal critical specification in terms of sociotechnical principles (Cherns, 1976, 1987).
AB - A clear understanding of what constitutes knowledge, knowledge management, knowledge processes (identification, collection, organisation, sharing, adaptation, usage and re-creation), and knowledge enablers (culture, technology, measurement, strategy and leadership) is essential. The aim is both to increase and to enable an individual to participate in decision making based on value-added information in addition to being in a position to exercise control over his or her work domain. This chapter advocates the appropriate use of technology for culture and social norms, which may be seen as a core need for knowledge management success. The coverage is primarily on knowledge know-how and, more so perhaps, minimal critical specification in terms of sociotechnical principles (Cherns, 1976, 1987).
U2 - 10.1007/978-1-4471-0187-1_13
DO - 10.1007/978-1-4471-0187-1_13
M3 - Chapter or book article
SN - 978-1-85233-441-3
T3 - Computer Supported Cooperative Work
SP - 153
EP - 169
BT - Knowledge Management in the Sociotechnial World
A2 - Coakes, Elayne
A2 - Willis, Dianne
A2 - Clarke, Steve
PB - Springer
ER -