Knowledge-intensive service activities in health care innovation

Case Pirkanmaa

Sirkku Kivisaari, Niilo Saranummi, Erja Väyrynen

Research output: Book/ReportReportProfessional

Abstract

The report sheds light to the role of knowledge-intensive service activities (KISA) in developing the innovation capability of health care system. It is based on a case study in the Pirkanmaa Hospital District. The PHD which has generally been considered a pioneer in systemic innovation within specialised health care in Finland. Systemic innovation refers to simultaneous redefining of boundaries of service provider organisations boundaries, development of new kinds of services, and application of new technologies. Of the several systemic innovations with the PHD four have been selected for this study: The Laboratory Centre, the Coxa Hospital, the Mänttä Health District and the Imaging Centre. The study indicated that systemic innovation in the PHD has been mainly developed and implemented by internal KISA. However, external consultancy services have been used to some extent in the early preparatory phases. Additionally, external training and education services have been extensively used at all times. The report discusses incentives and barriers for change as well as the relation of internal and external KISA to organisational learning and knowledge transfer.
Original languageEnglish
Place of PublicationEspoo
PublisherVTT Technical Research Centre of Finland
Number of pages114
ISBN (Electronic)951-38-6506-1
ISBN (Print)951-38-6505-3
Publication statusPublished - 2004
MoE publication typeNot Eligible

Publication series

NameVTT Tiedotteita - Research Notes
PublisherVTT
No.2267
ISSN (Print)1235-0605
ISSN (Electronic)1455-0865

Fingerprint

Innovation
Healthcare
Knowledge-intensive services
Finland
Education
Consultancy
Pioneers
Incentives
Health
Organizational learning
Knowledge transfer
Imaging
Learning transfer
Service provider
Organizational knowledge
Innovation capability
Health care system

Keywords

  • knowledge-intensive service activities
  • systemic innovations
  • health care

Cite this

Kivisaari, S., Saranummi, N., & Väyrynen, E. (2004). Knowledge-intensive service activities in health care innovation: Case Pirkanmaa. Espoo: VTT Technical Research Centre of Finland. VTT Tiedotteita - Meddelanden - Research Notes, No. 2267
Kivisaari, Sirkku ; Saranummi, Niilo ; Väyrynen, Erja. / Knowledge-intensive service activities in health care innovation : Case Pirkanmaa. Espoo : VTT Technical Research Centre of Finland, 2004. 114 p. (VTT Tiedotteita - Meddelanden - Research Notes; No. 2267).
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Kivisaari, S, Saranummi, N & Väyrynen, E 2004, Knowledge-intensive service activities in health care innovation: Case Pirkanmaa. VTT Tiedotteita - Meddelanden - Research Notes, no. 2267, VTT Technical Research Centre of Finland, Espoo.

Knowledge-intensive service activities in health care innovation : Case Pirkanmaa. / Kivisaari, Sirkku; Saranummi, Niilo; Väyrynen, Erja.

Espoo : VTT Technical Research Centre of Finland, 2004. 114 p. (VTT Tiedotteita - Meddelanden - Research Notes; No. 2267).

Research output: Book/ReportReportProfessional

TY - BOOK

T1 - Knowledge-intensive service activities in health care innovation

T2 - Case Pirkanmaa

AU - Kivisaari, Sirkku

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AB - The report sheds light to the role of knowledge-intensive service activities (KISA) in developing the innovation capability of health care system. It is based on a case study in the Pirkanmaa Hospital District. The PHD which has generally been considered a pioneer in systemic innovation within specialised health care in Finland. Systemic innovation refers to simultaneous redefining of boundaries of service provider organisations boundaries, development of new kinds of services, and application of new technologies. Of the several systemic innovations with the PHD four have been selected for this study: The Laboratory Centre, the Coxa Hospital, the Mänttä Health District and the Imaging Centre. The study indicated that systemic innovation in the PHD has been mainly developed and implemented by internal KISA. However, external consultancy services have been used to some extent in the early preparatory phases. Additionally, external training and education services have been extensively used at all times. The report discusses incentives and barriers for change as well as the relation of internal and external KISA to organisational learning and knowledge transfer.

KW - knowledge-intensive service activities

KW - systemic innovations

KW - health care

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BT - Knowledge-intensive service activities in health care innovation

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Kivisaari S, Saranummi N, Väyrynen E. Knowledge-intensive service activities in health care innovation: Case Pirkanmaa. Espoo: VTT Technical Research Centre of Finland, 2004. 114 p. (VTT Tiedotteita - Meddelanden - Research Notes; No. 2267).