@inbook{cfc1739cb6d942bf8cd6c61dc8bcac51,
title = "Knowledge sharing solutions for field service personnel: Data gathering and reporting",
abstract = "We investigated techniques to improve data gathering and reporting. Here, we concentrate on wearable devices, omnidirectional content, and speech-based interaction with a maintenance support system. Wearable technologies can be used for utilizing information and reporting online and on-site. Omnidirectional pictures and videos can be used as a way of recording tacit knowledge and to monitor certain information, which in turn may be utilized in maintenance planning, guidance, and training. Speech-based interaction, especially speech recognition based input, can be used in more traditional reporting, or in going through a step-based task list.",
keywords = "industrial maintenance work, knowledge sharing, wearable devices, speech interaction",
author = "Tuuli Keskinen and Santeri Saarinen and Juho Hella and Ville M{\"a}kel{\"a} and Markku Turunen and Jaakko Hakulinen and Susanna Aromaa and Antti V{\"a}{\"a}t{\"a}nen and Juha Valtonen and Ville Rauhala and Antti Niemel{\"a}",
note = "Project code: 108347 ",
year = "2017",
language = "English",
isbn = "978-952-238-178-1",
series = "DIMECC Publications Series",
publisher = "DIMECC Oy",
pages = "116--121",
booktitle = "S-STEP - Smart Technologies for Lifecycle Performance",
address = "Finland",
}