Abstract
Even if the maintenance technician has access to various
knowledge sources during the maintenance operation, there
is still sometimes a need for assistance from human
experts. The industrial internet, as well as new
interaction tools, provides promising solutions for
remote assistance. Remote human assistance tools can
support human-to-human collaboration by giving the remote
expert a hands-on experience of the maintenance target,
and on the other hand giving the maintenance technician
in the field an experience of the presence of the
supporting expert.
| Original language | English |
|---|---|
| Title of host publication | S-STEP - Smart Technologies for Lifecycle Performance |
| Subtitle of host publication | Final Report 1/2017 |
| Place of Publication | Tampere |
| Publisher | DIMECC Oy |
| Pages | 108-111 |
| ISBN (Print) | 978-952-238-178-1 |
| Publication status | Published - 2017 |
| MoE publication type | D2 Article in professional manuals or guides or professional information systems or text book material |
Publication series
| Series | DIMECC Publications Series |
|---|---|
| Volume | 11 |
| ISSN | 2489-4923 |
Keywords
- industrial maintenance work
- remote assistance
- remote operation
Fingerprint
Dive into the research topics of 'Knowledge sharing solutions for field service personnel: Remote assistance'. Together they form a unique fingerprint.Projects
- 1 Finished
-
S-STEP: Smart technologies for lifecycle performance
Kaasinen, E. (Manager), Aromaa, S. (Participant) & Åman, R. (Participant)
1/06/14 → 31/12/16
Project: Business Finland project
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