@inproceedings{e325f558e95b4d109a80069bb3748838,
title = "Life cycle cost calculations supporting service offering: Case study of air conditioning systems",
abstract = "The benefits of services, in terms of life cycle cost, can be challenging to prove to a customer making service purchase decisions. To support the buyers' decision-making, the service provider can highlight all the benefits achieved by services and compare those to the service costs. In this paper, we will describe a practical case study the aim of which was to develop a method and a tool for estimating life cycle costs with or without service. The case company is Chiller Ltd which is the largest manufacturer of air conditioning equipment in Finland.",
keywords = "life cycle cost, service",
author = "Susanna Kunttu and Tero V{\"a}lisalo and Outi Kettunen and Sakari Aulanko",
note = "SDA: SHP: ForIndustry ; 10th World Congress on Engineering Asset Management, WCEAM 2015, WCEAM 2015 ; Conference date: 28-09-2015 Through 30-09-2015",
year = "2016",
month = mar,
day = "26",
doi = "10.1007/978-3-319-27064-7_36",
language = "English",
isbn = "978-3-319-27062-3",
series = "Lecture Notes in Mechanical Engineering",
publisher = "Springer",
pages = "381--388",
booktitle = "Proceedings of the 10th World Congress on Engineering Asset Management (WCEAM 2015)",
address = "Germany",
}