The benefits of services, in terms of life cycle cost, can be challenging to prove to a customer making service purchase decisions. To support the buyers' decision-making, the service provider can highlight all the benefits achieved by services and compare those to the service costs. In this paper, we will describe a practical case study the aim of which was to develop a method and a tool for estimating life cycle costs with or without service. The case company is Chiller Ltd which is the largest manufacturer of air conditioning equipment in Finland.
|Series||Lecture Notes in Mechanical Engineering|
|Conference||10th World Congress on Engineering Asset Management, WCEAM 2015|
|Abbreviated title||WCEAM 2015|
|Period||28/09/15 → 30/09/15|