Abstract
| Original language | English |
|---|---|
| Pages (from-to) | 560-583 |
| Number of pages | 24 |
| Journal | International Journal of Business Innovation and Research |
| Volume | 4 |
| Issue number | 6 |
| DOIs | |
| Publication status | Published - 2010 |
| MoE publication type | A1 Journal article-refereed |
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Keywords
- industrial services
- maintenance services
- service supply networks
- maintenance communities
- networked deliveries
- process development
- complexity
- production paradigms
- collaboration
- collaborative networks
- value-adding networks
- added value
- Finland
- business innovation
- business research
- service delivery
- business models
Cite this
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Maintenance communities : A new model for the networked delivery of maintenance services. / Ahonen, Toni; Reunanen, Markku; Pajari, O.; Ojanen, V.; Lanne, M.
In: International Journal of Business Innovation and Research, Vol. 4, No. 6, 2010, p. 560-583.Research output: Contribution to journal › Article › Scientific › peer-review
TY - JOUR
T1 - Maintenance communities
T2 - A new model for the networked delivery of maintenance services
AU - Ahonen, Toni
AU - Reunanen, Markku
AU - Pajari, O.
AU - Ojanen, V.
AU - Lanne, M.
PY - 2010
Y1 - 2010
N2 - Emerging industrial service process development combined with managing complexity in service supply networks is an area where literature is still scarce. This paper seeks to critically analyse traditional maintenance business practices and to present a model to support the new production paradigm based on collaborative, value-adding networks. This paper is based on interviews and structured discussions with experts in different fields, and analysis of the results of industrial case studies. Our constructive research approach includes formulation of an advanced model to support a collaborative and networked maintenance business based on the identification of the current key challenges. Value networks are still lacking methods, models and practical business scenarios that support the collaborative provision of maintenance services. Adoption of the model presented in this paper is assumed to support service suppliers in coping with the challenges in dynamic maintenance service supply networks. The originality of our work lies in providing an integrated depiction of our model from several perspectives.
AB - Emerging industrial service process development combined with managing complexity in service supply networks is an area where literature is still scarce. This paper seeks to critically analyse traditional maintenance business practices and to present a model to support the new production paradigm based on collaborative, value-adding networks. This paper is based on interviews and structured discussions with experts in different fields, and analysis of the results of industrial case studies. Our constructive research approach includes formulation of an advanced model to support a collaborative and networked maintenance business based on the identification of the current key challenges. Value networks are still lacking methods, models and practical business scenarios that support the collaborative provision of maintenance services. Adoption of the model presented in this paper is assumed to support service suppliers in coping with the challenges in dynamic maintenance service supply networks. The originality of our work lies in providing an integrated depiction of our model from several perspectives.
KW - industrial services
KW - maintenance services
KW - service supply networks
KW - maintenance communities
KW - networked deliveries
KW - process development
KW - complexity
KW - production paradigms
KW - collaboration
KW - collaborative networks
KW - value-adding networks
KW - added value
KW - Finland
KW - business innovation
KW - business research
KW - service delivery
KW - business models
U2 - 10.1504/IJBIR.2010.035713
DO - 10.1504/IJBIR.2010.035713
M3 - Article
VL - 4
SP - 560
EP - 583
JO - International Journal of Business Innovation and Research
JF - International Journal of Business Innovation and Research
SN - 1751-0252
IS - 6
ER -