Managing opportunities and uncertainties in new service business creation

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

1 Citation (Scopus)

Abstract

The focus of this paper is on the creation of industrial service businesses by companies transforming from manufacturers into service providers. This enormous change brings not only new business opportunities but also significant uncertainties to be managed. In order to simultaneously manage the risks and identify the business opportunities, systematic management approaches are needed. In this paper, we address the need for various applications of uncertainty management based on four case studies.
Original languageEnglish
Title of host publicationVTT Symposium on Service Innovation
Place of PublicationEspoo
PublisherVTT Technical Research Centre of Finland
Pages73-84
Publication statusPublished - 2011
MoE publication typeA4 Article in a conference publication

Publication series

SeriesVTT Symposium
Number271
ISSN0357-9387

Fingerprint

Service business
Uncertainty management
New services
New business
Industrial services
Service provider
Uncertainty

Cite this

Ahonen, T., Valkokari, P., Reunanen, M., & Nuutinen, M. (2011). Managing opportunities and uncertainties in new service business creation. In VTT Symposium on Service Innovation (pp. 73-84). Espoo: VTT Technical Research Centre of Finland. VTT Symposium, No. 271
Ahonen, Toni ; Valkokari, Pasi ; Reunanen, Markku ; Nuutinen, Maaria. / Managing opportunities and uncertainties in new service business creation. VTT Symposium on Service Innovation. Espoo : VTT Technical Research Centre of Finland, 2011. pp. 73-84 (VTT Symposium; No. 271).
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title = "Managing opportunities and uncertainties in new service business creation",
abstract = "The focus of this paper is on the creation of industrial service businesses by companies transforming from manufacturers into service providers. This enormous change brings not only new business opportunities but also significant uncertainties to be managed. In order to simultaneously manage the risks and identify the business opportunities, systematic management approaches are needed. In this paper, we address the need for various applications of uncertainty management based on four case studies.",
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Ahonen, T, Valkokari, P, Reunanen, M & Nuutinen, M 2011, Managing opportunities and uncertainties in new service business creation. in VTT Symposium on Service Innovation. VTT Technical Research Centre of Finland, Espoo, VTT Symposium, no. 271, pp. 73-84.

Managing opportunities and uncertainties in new service business creation. / Ahonen, Toni; Valkokari, Pasi; Reunanen, Markku; Nuutinen, Maaria.

VTT Symposium on Service Innovation. Espoo : VTT Technical Research Centre of Finland, 2011. p. 73-84 (VTT Symposium; No. 271).

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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AB - The focus of this paper is on the creation of industrial service businesses by companies transforming from manufacturers into service providers. This enormous change brings not only new business opportunities but also significant uncertainties to be managed. In order to simultaneously manage the risks and identify the business opportunities, systematic management approaches are needed. In this paper, we address the need for various applications of uncertainty management based on four case studies.

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Ahonen T, Valkokari P, Reunanen M, Nuutinen M. Managing opportunities and uncertainties in new service business creation. In VTT Symposium on Service Innovation. Espoo: VTT Technical Research Centre of Finland. 2011. p. 73-84. (VTT Symposium; No. 271).