Matching mobility services with tourist traveller archetypes in rural destinations

Olli Pihlajamaa (Corresponding author), Jenni Eckhardt, Ashwin Rajan, Juho Kostiainen, Tuomo K. Kinnunen

Research output: Contribution to conferenceConference articleProfessional

Abstract

This paper combines behavioural science and transport research to identify smart mobility solutions for tourists travelling in rural destinations. The research was performed as part of the VAMOS! prjoect and the methods included a literature review and workshops. The results include an analysis framework where different rural traveller archetypes are positioned with appropriate mobility service types according to their characteristic needs and behaviour. Shared mobility and related digital services are analysed as an example. Travellers have different needs and behaviour across the different archetypes but, in addition, there is also variance for the individual based on context and, for example, who they are travelling with. Typical traveller archetypes for a destination can be identified and then utilised in service design. Behavioural dimension is important in smart mobility services. Well-designed services may also change the behaviour of travellers and the accessibility of tourist destinations.
Original languageEnglish
Number of pages14
Publication statusPublished - 20 Sep 2018
MoE publication typeNot Eligible
Event25th ITS World Congress: Quality of life - Copenhagen, Denmark
Duration: 17 Sep 201821 Sep 2018
https://itsworldcongress.com/ (Link to conference website)

Conference

Conference25th ITS World Congress
CountryDenmark
CityCopenhagen
Period17/09/1821/09/18
Internet address

Keywords

  • rural areas
  • smart mobility services
  • traveller needs

Cite this

Pihlajamaa, O., Eckhardt, J., Rajan, A., Kostiainen, J., & Kinnunen, T. K. (2018). Matching mobility services with tourist traveller archetypes in rural destinations. Paper presented at 25th ITS World Congress, Copenhagen, Denmark.
Pihlajamaa, Olli ; Eckhardt, Jenni ; Rajan, Ashwin ; Kostiainen, Juho ; Kinnunen, Tuomo K. / Matching mobility services with tourist traveller archetypes in rural destinations. Paper presented at 25th ITS World Congress, Copenhagen, Denmark.14 p.
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Pihlajamaa, O, Eckhardt, J, Rajan, A, Kostiainen, J & Kinnunen, TK 2018, 'Matching mobility services with tourist traveller archetypes in rural destinations' Paper presented at 25th ITS World Congress, Copenhagen, Denmark, 17/09/18 - 21/09/18, .

Matching mobility services with tourist traveller archetypes in rural destinations. / Pihlajamaa, Olli (Corresponding author); Eckhardt, Jenni; Rajan, Ashwin; Kostiainen, Juho; Kinnunen, Tuomo K.

2018. Paper presented at 25th ITS World Congress, Copenhagen, Denmark.

Research output: Contribution to conferenceConference articleProfessional

TY - CONF

T1 - Matching mobility services with tourist traveller archetypes in rural destinations

AU - Pihlajamaa, Olli

AU - Eckhardt, Jenni

AU - Rajan, Ashwin

AU - Kostiainen, Juho

AU - Kinnunen, Tuomo K.

PY - 2018/9/20

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N2 - This paper combines behavioural science and transport research to identify smart mobility solutions for tourists travelling in rural destinations. The research was performed as part of the VAMOS! prjoect and the methods included a literature review and workshops. The results include an analysis framework where different rural traveller archetypes are positioned with appropriate mobility service types according to their characteristic needs and behaviour. Shared mobility and related digital services are analysed as an example. Travellers have different needs and behaviour across the different archetypes but, in addition, there is also variance for the individual based on context and, for example, who they are travelling with. Typical traveller archetypes for a destination can be identified and then utilised in service design. Behavioural dimension is important in smart mobility services. Well-designed services may also change the behaviour of travellers and the accessibility of tourist destinations.

AB - This paper combines behavioural science and transport research to identify smart mobility solutions for tourists travelling in rural destinations. The research was performed as part of the VAMOS! prjoect and the methods included a literature review and workshops. The results include an analysis framework where different rural traveller archetypes are positioned with appropriate mobility service types according to their characteristic needs and behaviour. Shared mobility and related digital services are analysed as an example. Travellers have different needs and behaviour across the different archetypes but, in addition, there is also variance for the individual based on context and, for example, who they are travelling with. Typical traveller archetypes for a destination can be identified and then utilised in service design. Behavioural dimension is important in smart mobility services. Well-designed services may also change the behaviour of travellers and the accessibility of tourist destinations.

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Pihlajamaa O, Eckhardt J, Rajan A, Kostiainen J, Kinnunen TK. Matching mobility services with tourist traveller archetypes in rural destinations. 2018. Paper presented at 25th ITS World Congress, Copenhagen, Denmark.